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Chat archive · 2019-06

srossman · · #92523

@Steve - Quick question for you.. Any chance we’ll be seeing Aeternity return to the payout list?

Steve Sokolowski · · #92524

srossman wrote: @Steve - Quick question for you.. Any chance we’ll be seeing Aeternity return to the payout list?
Is Aeternity one of the coins that switched from ERC20 token to a private blockchain?

srossman · · #92525

Yes, I believe they’ve launched their own blockchain

srossman · · #92526

Leafpool now has mining for Aeternity

Steve Sokolowski · · #92527

unfortunately, if they launched their own blockchain, then it will take too much effort for us to implement payouts in it unless it’s a top 20 coin

Steve Sokolowski · · #92528

srossman wrote: Leafpool now has mining for Aeternity
I looked at this pool - could you link to me where aeternity is mined?

srossman · · #92529

Steve Sokolowski wrote:
srossman wrote: Leafpool now has mining for Aeternity
I looked at this pool - could you link to me where aeternity is mined?
https://aeternity.leafpool.com/

srossman · · #92530

I started collecting Aeternity through Prohasing.. the coin was marked by your system as "No custom threshold set and default currently unavailable".. I think the coin’s got some potential and would love to see it back on your payout list. I have a small amount sitting in ProHashing limbo. If there’s a way to bring this one back someday, I’d say it’s worth looking into. Thanks Steve. :)

srossman · · #92531

apologies on the typos.. my fingers move faster than my eyes sometimes :)

Steve Sokolowski · · #92532

you should know that the removal of the coin from the list is not a reflection upon its potential - it’s just because it isn’t compatible with the standard API commands anymore, and therefore it would require a lot of effort to write code to support it

CryptoCoinLLC · · #92533

Is it normal while solo mining, that nearly 30% of shares are classified as suboptimal?

Steve Sokolowski · · #92534

we will be holding a big meeting on July 3 and 4 to plan out features for the next several months, and one idea is to hire a college intern to do things like add coins and algorithms

Steve Sokolowski · · #92535

CryptoCoinLLC wrote: Is it normal while solo mining, that nearly 30% of shares are classified as suboptimal?
it depends on which coin you’re mining

CryptoCoinLLC · · #92536

DGB to be specific

Steve Sokolowski · · #92537

let me review the shares your miners are submitting to see

Steve Sokolowski · · #92538

what is the username of your account?

CryptoCoinLLC · · #92539

CryptoCoinLLC is my username. Thanks Steve

Steve Sokolowski · · #92540

I’m looking now

Steve Sokolowski · · #92541

at what exact time did you notice the suboptimal rate was high?

CryptoCoinLLC · · #92542

I noted a very high suboptimal rate several days ago actually

Steve Sokolowski · · #92543

what exact time did it occur?

CryptoCoinLLC · · #92544

Well, that’s a great question. I am unsure on an exact time.

CryptoCoinLLC · · #92545

Several days ago however

Steve Sokolowski · · #92546

I didn’t detect that the suboptimal rate was high in the past few hours, so the only way to investigate will be to find out the exact time it happened

CryptoCoinLLC · · #92547

Interesting. The dashboard showed nearly a 100% suboptimal rate for several days of consistent solo mining DGB. I’ll see if I can pinpoint when the suboptimal rate begun happening and report back with any findings.

Steve Sokolowski · · #92548

ok

CryptoCoinLLC · · #92549

Thank you for the help anyhow, Steve. Much appreciated

Steve Sokolowski · · #92550

I’m going to go for a bike ride, so please submit a support ticket once you figure out the exact time period

Steve Sokolowski · · #92551

I want to figure this out, but without the time period there won’t be much that can be done

Steve Sokolowski · · #92552

talk to you later

CryptoCoinLLC · · #92553

I sure will. Thanks. Enjoy the ride!

Forum notification · · #92554

has started a new topic: Solo Mining DGB - Suboptimal Shares

Forum notification · · #92556

has started a new topic: Chris restarting mining servers

djliss · · #92557

equ 144_5 is fucked again

djliss · · #92558

bit-z working now, none were working erlier

cryptex · · #92559

May I know how to change payout address?

gstamato · · #92560

z9

gstamato · · #92561

how can i setup my (5pcs) antminers z9s for best performance?

Steve Sokolowski · · #92562

gstamato wrote: how can i setup my (5pcs) antminers z9s for best performance?
The best place to ask is to make a post in the "mining rig and connectivity support" forum - unfortunately, I’m not an expert at that miner but someone will surely be able to help you there

Forum notification · · #92564

has started a new topic: Can no longer get to regular support ticket site

strugmo · · #92565

It looks like all the Yobit coins are not currently mineable, at least in SHA256.

CyberBeast135 · · #92566

I am having issues with connections to some low diff coins in SHA256

Forum notification · · #92567

has started a new topic: Release failed

Forum notification · · #92569

has started a new topic: UniversalCurrency Wallet

Steve Sokolowski · · #92571

strugmo wrote: It looks like all the Yobit coins are not currently mineable, at least in SHA256.
We’re not aware of any fixable issues. There are a lot of coins offline, but Yobit frequently locks its wallets and we can’t trade in those coins when the wallets are locked

Forum notification · · #92576

has started a new topic: Downtime later today

hikan2 · · #92578

Hello! Why do not show profitability in BTC for the past days in the section Expected Payouts?

dragonbyte_llc · · #92579

...and now the pool isn’t working. Been on failover and restarts since the reboot.

Steve Sokolowski · · #92580

hikan2 wrote: Hello! Why do not show profitability in BTC for the past days in the section Expected Payouts?
Please submit a support ticket and we’ll be glad to assist - thanks!

Sergiesky · · #92581

hello guys! could anybody please help me if I have the best config for my 8350fx@4.8ghz and 1050ti PNY OC 150+mhz core +1000mhz Memory

Sergiesky · · #92582

:shock:

hikan2 · · #92583

Steve Sokolowski wrote:
hikan2 wrote: Hello! Why do not show profitability in BTC for the past days in the section Expected Payouts?
Please submit a support ticket and we’ll be glad to assist - thanks!

hikan2 · · #92584

I’m talking about the section on the main page. Previously, showed the yield in the BTC over the past days!

dooda2 · · #92585

Hello PH. When do you think we can expect to see BitcoinPrivate, PirateChain and Komodo working again? These 3 are doing well at the moment and would like to use them in Target Portfolio option.

Steve Sokolowski · · #92586

dooda2 wrote: Hello PH. When do you think we can expect to see BitcoinPrivate, PirateChain and Komodo working again? These 3 are doing well at the moment and would like to use them in Target Portfolio option.
The wallets for these coins are locked at all exchanges. Feel free to submit support tickets to Binance and to Bittrex asking them to unlock their wallets, and we’ll re-enable them immediately

Steve Sokolowski · · #92588

hikan2 wrote: I’m talking about the section on the main page. Previously, showed the yield in the BTC over the past days!
to which section are you referring? I’m not sure what you mean by the term "yield" - are you referring to the live profitability chart?

Steve Sokolowski · · #92589

Chris is going to restart the mining servers to continue to try to troubleshoot the ethash block luck problem we’ve been seeing for a month now

Steve Sokolowski · · #92590

30 seconds of downtime

srossman · · #92591

@ Steve - Hi Steve. I can’t seem to load your support page for some reason. Wanted to speak to someone about missing Verge payments. Is there someone I can chat with?

srossman · · #92592

can’t seem to launch a ticket

srossman · · #92593

https://jira.prohashing.com/servicedesk ... portal%2F1 just loads a white page of nothingness, lol

Forum notification · · #92594

has started a new topic: Resolved equihash mining problem

Steve Sokolowski · · #92595

srossman wrote: https://jira.prohashing.com/servicedesk ... portal%2F1 just loads a white page of nothingness, lol
feel free to call the number listed on the "about" page and Chris will return your call later in the afternoon

srossman · · #92596

Steve Sokolowski wrote:
srossman wrote: https://jira.prohashing.com/servicedesk ... portal%2F1 just loads a white page of nothingness, lol
feel free to call the number listed on the "about" page and Chris will return your call later in the afternoon
Cheers, thanks Steve

lauffer · · #92597

omg - Eth: Incorrect shares (33.82%)

Steve Sokolowski · · #92598

lauffer wrote: omg - Eth: Incorrect shares (33.82%)
Please submit a support ticket and we’ll be glad to help - thanks!

psylocyber · · #92601

srossman wrote: can’t seem to launch a ticket
srossman wrote: https://jira.prohashing.com/servicedesk ... portal%2F1 just loads a white page of nothingness, lol
This is the same problem I’m having Steve.

Ahmed+hagras · · #92602

How i connect my account to my coinbase wallet

Forum notification · · #92605

has started a new topic: Status as of Thursday, June 20, 2019

Forum notification · · #92606

has started a new topic: naming miners

psylocyber · · #92609

Hey, Do U have to be "friends" to PM somebody? I tried to PM this guy
psylocyber wrote:
srossman wrote: can’t seem to launch a ticket
srossman wrote: https://jira.prohashing.com/servicedesk ... portal%2F1 just loads a white page of nothingness, lol
because he’s having the same problem as me, but my message goes to outbox instead of sent.

srossman · · #92610

psylocyber wrote: Hey, Do U have to be "friends" to PM somebody? I tried to PM this guy
psylocyber wrote:
srossman wrote: can’t seem to launch a ticket
srossman wrote: https://jira.prohashing.com/servicedesk ... portal%2F1 just loads a white page of nothingness, lol
because he’s having the same problem as me, but my message goes to outbox instead of sent.
@psylocyber.. sorry to hear you’re having the same problem. The problem is still happening for me too. I’ve tried loading the support page on 2 different computers using 3 different browsers and no luck. I’m having a payout issue with my EOS payments and I can’t send any support tickets. I phoned and left a voicemail for Chris the other day. He was kind of enough to call me back.. but I don’t want to use the ProHashing phone number for support inquiries. Not sure exactly how to proceed. Steve.. if you read this, drop me a note and let me know what I should do here. I don’t want to keep bothering your brother with phone calls over deposit issues. He has too much on his plate for that nonsense. Thanks.

Forum notification · · #92611

has started a new topic: Immature Blocks not credited yet?

mstrozier · · #92612

Ravencoin

mstrozier · · #92613

Is there a payment method for Ravencoin, not seeing it in the list? Sorry hit enter before I could type out my question a moment ago.

Forum notification · · #92615

has started a new topic: Status as of Monday, June 24, 2019

Steve Sokolowski · · #92616

I’ll add the investigation of the PM issue as a task in JIRA to figure out - thanks for that report

Steve Sokolowski · · #92617

unfortunately, we don’t have an answer for the support website not loading for some customers; we can’t reproduce the issue

Forum notification · · #92618

has started a new topic: One more bubble

PolakCrypto · · #92619

@steve sokolowski is Chris backed up on support tickets? its been 2 full weeks since i contacted about non-payout, he said id get paid out..never did..another 10 days later no response after I sent back

PolakCrypto · · #92620

guess I have to keep making support tickets

Aramis · · #92621

Steve will prohashing support Cuck 31 and 32 for algos for GRIN? Especially with the new ASICS hitting the market in August

Steve Sokolowski · · #92622

PolakCrypto wrote: @steve sokolowski is Chris backed up on support tickets? its been 2 full weeks since i contacted about non-payout, he said id get paid out..never did..another 10 days later no response after I sent back
He told me that he was, but if not, then he’s working as much as possible to get issues resolved :)

Steve Sokolowski · · #92623

Aramis wrote: Steve will prohashing support Cuck 31 and 32 for algos for GRIN? Especially with the new ASICS hitting the market in August
Next week we’re going to be having a big meeting to discuss the next steps - this will be one of the things discussed

Forum notification · · #92624

has started a new topic: Bitcoin mining re-enabled

Forum notification · · #92625

has started a new topic: Company meeting on July 3 and 4

PolakCrypto · · #92626

ok thanks steve..figured as much

stm5353 · · #92628

this is stephen.....im trying to figure out if im am connection or not...i have not done any mining for a day an a half.(from day one, since i started...nothing)...my end says im hooked up ....what can i do to fix this..

stm5353 · · #92629

and when i click on you service desk to talk to somebody....alll i get is a blank screen?????

Steve Sokolowski · · #92630

stm5353 wrote: and when i click on you service desk to talk to somebody....alll i get is a blank screen?????
Could you call the number on the contact page? We’re trying to troubleshoot this issue and would love to work with you to figure out the support desk problem - just leave a message tonight and Chris will call you back

citronick · · #92631

Steve - Cardano payout seems to be stuck - I recall it had problems before

Dr_Soos · · #92632

citronick wrote: Steve - Cardano payout seems to be stuck - I recall it had problems before

Dr_Soos · · #92633

Same problem here. Haven’t been paid out in Cardano in several days.

Steve Sokolowski · · #92634

Dr_Soos wrote: Same problem here. Haven’t been paid out in Cardano in several days.
please submit a support ticket so we can look into this - it’s important to track all issues in one location so that person who is best qualified can look into it - thanks!

Forum notification · · #92635

has started a new topic: Solo mined blocks now credited live

citronick · · #92636

citronick wrote: Steve - Cardano payout seems to be stuck - I recall it had problems before
ADA payment released last night...

citronick · · #92637

Steve - is it possible to add a 2nd coin if we want to mine only a specific coin. Maybe "c=Bitcoin/BitcoinCash/Digibyte"

ultiman2 · · #92638

CryptonightR down?

citronick · · #92639

Steve - I cant add coins and save payout proportions in settings page - anybody looking into this?

dooda2 · · #92640

citronick wrote: Steve - I cant add coins and save payout proportions in settings page - anybody looking into this?
Me too. Everything is greyed out and nothing can be changed even if its selected :(