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@ ajs « Fri 9:44 pm »
I believe the labels on the "Actual vs Target Earnings" chart on the Details page are labeled backwards, which is obvious if you are using the "Portfolio Targeting" payout method and add a new coin. It goes to 100% that coin, and the target and actual labels on that plot are backwards.
@ Steve Sokolowski « Thu 9:13 am »
has started a new topic: Support tickets to be offline on Saturday night
@ Steve Sokolowski « Thu 8:06 am »
has started a new topic: The Ultimate Guide to Huel and complete foods
@ olkah « Thu 7:44 am »
нет выплат DOGE
@ 813eth « Thu 1:01 am »
CSZiggy wrote:
813eth wrote:
Steve Sokolowski wrote: Pleaes submit a support ticket and we’ll be glad to assist!
Cannot login support....
Did you go to the page and setup a SUPPORT ACCOUNT before and used that same username-password? Or are you trying to login to SUPPORT with a FORUM or MINING account?
It is a SUPPORT account
@ CSZiggy « Wed 1:38 pm »
813eth wrote:
Steve Sokolowski wrote:
813eth wrote: No payouts in btcz and shnd until some days
Pleaes submit a support ticket and we’ll be glad to assist!
Cannot login support....
Did you go to the page and setup a SUPPORT ACCOUNT before and used that same username-password? Or are you trying to login to SUPPORT with a FORUM or MINING account?
@ 813eth « Wed 12:53 pm »
Steve Sokolowski wrote:
813eth wrote: No payouts in btcz and shnd until some days
Pleaes submit a support ticket and we’ll be glad to assist!
Cannot login support....
@ Steve Sokolowski « Wed 11:40 am »
813eth wrote: No payouts in btcz and shnd until some days
Pleaes submit a support ticket and we’ll be glad to assist!
@ 813eth « Wed 10:46 am »
No payouts in btcz and shnd until some days
@ mclarney2535 « Wed 10:33 am »
I’m playing around with cpu mining for fun. What algorithm would be best to point to by port?
@ Steve Sokolowski « Wed 9:18 am »
punjab wrote: the "known Problem" of the support on website unable to login is not a help either.
Please review the "No BTC payout for 2 days but balance disappers" post. It would be great if you could also follow the instructions there so we can get to the bottom of the support issues. Thanks!
@ jgh7d7 « Wed 9:12 am »
has started a new topic: No BTC payout for 2 days but balance disappears
@ Steve Sokolowski « Wed 7:05 am »
has started a new topic: Cardano payouts now available!
@ Steve Sokolowski « Wed 6:16 am »
punjab wrote: Yo Steve whats up with these negitive balances man? this should be the only topic right now nobody is earning anything they the power they putting out. im already almost mining at a loss here
There’s a post about negative balances; there were overpayments that were resolved recently, and some customers are still mining back what they owed
@ punjab « Tue 9:30 pm »
the "known Problem" of the support on website unable to login is not a help either.
@ punjab « Tue 9:28 pm »
Yo Steve whats up with these negitive balances man? this should be the only topic right now nobody is earning anything they the power they putting out. im already almost mining at a loss here
@ Steve Sokolowski « Tue 1:33 pm »
Cardano payouts and getting the release of the cryptonight coins out are higher priorities now
@ Steve Sokolowski « Tue 1:32 pm »
dragonbyte_llc wrote: Major move on KMD. Would be profitable if it wasn’t offline?
There’s something special how to create blocks for it - we decided to postpone fixing it after being unable to compile the daemon due to a dependency error
@ dragonbyte_llc « Tue 10:02 am »
Major move on KMD. Would be profitable if it wasn’t offline?
@ citronick « Tue 12:50 am »
sigh.... my negative BTC balance seems to be increasing
@ srossman « Mon 3:59 pm »
Steve Sokolowski wrote:
srossman wrote: Noticed that Litecoin Cash hasn’t been successfully earned on my account since 12/25/2018 1:14:38 AM. I know there were some issues with the exchange wallets awhile back.. are there still some issues around it?
Litecoin Cash is only traded at exchanges that prohibit US customers, so it’s currently disabled
Ahhh ok. Thank you for the update
@ Steve Sokolowski « Mon 1:10 pm »
srossman wrote: Noticed that Litecoin Cash hasn’t been successfully earned on my account since 12/25/2018 1:14:38 AM. I know there were some issues with the exchange wallets awhile back.. are there still some issues around it?
Litecoin Cash is only traded at exchanges that prohibit US customers, so it’s currently disabled
@ hobospices « Mon 11:34 am »
FYI Ziliqa (ZIL) has recently launched their main net. Soon the erc20 for Main net token swap will commence. Will we be able to still receive payouts In ZIL? Additionally now that the main net is up will we be able to mine ZIL with ethash? (they are already supported on suitable exchanges)
@ Simon_says « Mon 10:27 am »
same here negative balance again
@ srossman « Mon 10:11 am »
Noticed that Litecoin Cash hasn’t been successfully earned on my account since 12/25/2018 1:14:38 AM. I know there were some issues with the exchange wallets awhile back.. are there still some issues around it?
@ punjab « Mon 8:33 am »
I’ve never received a double pay out.
mad4mining wrote: Read the Double Payout topic. Looks like that might explain my payout discrepancy. Thanks for the update.
mad4mining wrote: Negative balance was corrected late yesterday but now it’s back. Woke up to negative balance.
Steve Sokolowski wrote: The issue with negative balances was resolved and customers who submitted tickets received an explanation of what happened - thanks for your patience!
@ minertum « Mon 8:32 am »
any news here?.........
minertum wrote: i hope he wakes up soon :o 8-)
minertum wrote:
Steve Sokolowski wrote:
Dr_Soos wrote: Will there be compensation for lost wages from the Equihash crash yesterday? As stated before, due to the nature of the stoppage on ProHashing, miners would not autoswitch. Some of us did not see these errors until after 2.5 hours.
I’ll talk to Chris about it after he wakes up and get back to you.
@ punjab « Mon 8:29 am »
negitive balance is back again
@ mad4mining « Mon 6:41 am »
Read the Double Payout topic. Looks like that might explain my payout discrepancy. Thanks for the update.
mad4mining wrote: Negative balance was corrected late yesterday but now it’s back. Woke up to negative balance.
Steve Sokolowski wrote: The issue with negative balances was resolved and customers who submitted tickets received an explanation of what happened - thanks for your patience!
@ mad4mining « Mon 6:32 am »
Negative balance was corrected late yesterday but now it’s back. Woke up to negative balance.
Steve Sokolowski wrote: The issue with negative balances was resolved and customers who submitted tickets received an explanation of what happened - thanks for your patience!
@ Steve Sokolowski « Mon 6:31 am »
has started a new topic: Determined cause of double payouts
@ Steve Sokolowski « Mon 6:27 am »
you can earn back the negative balances as usual and you’ll see the extra money already in your wallet
@ Steve Sokolowski « Mon 6:27 am »
Chris inserted the correct txids for the balances
@ Steve Sokolowski « Mon 6:27 am »
Fire1 wrote: Im back with negative balance again was right earlier today
These balances are now correct; it turns out that some customers actually were overpaid
@ Fire1 « Sun 11:53 pm »
Im back with negative balance again was right earlier today
@ punjab « Sun 8:56 pm »
great thank you both!
@ Steve Sokolowski « Sun 6:00 pm »
Chris will get the payouts paid as soon as possible - due to bad luck, he has to send money from cold wallets, which takes a long time
@ Steve Sokolowski « Sun 3:33 pm »
The issue with negative balances was resolved and customers who submitted tickets received an explanation of what happened - thanks for your patience!
@ Steve Sokolowski « Sun 3:33 pm »
punjab wrote: for some reason i can’t log into to put in a support ticket just get the spinning wheel of death that keeps thinking. Im hoping this can get resolved without ticket being that everyone is having same issue.
That’s a known issue that we haven’t been able to determine the cause of
@ punjab « Sun 1:52 pm »
for some reason i can’t log into to put in a support ticket just get the spinning wheel of death that keeps thinking. Im hoping this can get resolved without ticket being that everyone is having same issue.
@ Steve Sokolowski « Sun 11:45 am »
I’ll keep people informed once more information is available
@ Steve Sokolowski « Sun 11:45 am »
saharashr wrote: I have negative balance on my account. Please fix it as soon as possible
We thought this issue was resolved yesterday, but it appears to be very complex, so Chris will start an investigation tonight
@ saharashr « Sun 10:11 am »
I have negative balance on my account. Please fix it as soon as possible
@ Fire1 « Sun 7:25 am »
Still got a negative account and ive sent support ticket
@ Lestat9 « Sun 6:07 am »
has started a new topic: Error Message
@ Minion_1 « Sun 3:25 am »
I still have negative balance as well on my account. Please fix it as soon as possible
@ stool « Sun 2:48 am »
still negative balance in my account! please fix it asap.
@ minertum « Sat 8:08 pm »
i hole he wakes up soon :o 8-)
@ minertum « Sat 8:06 pm »
Steve Sokolowski wrote:
Dr_Soos wrote: Will there be compensation for lost wages from the Equihash crash yesterday? As stated before, due to the nature of the stoppage on ProHashing, miners would not autoswitch. Some of us did not see these errors until after 2.5 hours.
I’ll talk to Chris about it after he wakes up and get back to you.
@ Steve Sokolowski « Sat 7:11 pm »
punjab wrote: whats going on with these negitive balances?! and why do i have a litecoin balance now?
I thought that issue was resolved - please submit a support ticket with your username and we’ll be glad to assist
@ punjab « Sat 5:19 pm »
whats going on with these negitive balances?! and why do i have a litecoin balance now?
@ srossman « Sat 1:39 pm »
Steve Sokolowski wrote:
srossman wrote: What are the chances that BEAM can added to the payout coins at ProHashing?
I’m working on several equihash variants right now, so we might start looking at this after the business’s taxes are finished
That would be great. I think the coin has incredible potential and would be a nice edition to the ProHashing list
@ srossman « Sat 1:38 pm »
I’m working on several equihash variants right now, so we might start looking at this after the business’s taxes are finished
@ Steve Sokolowski « Sat 1:09 pm »
srossman wrote: What are the chances that BEAM can added to the payout coins at ProHashing?
I’m working on several equihash variants right now, so we might start looking at this after the business’s taxes are finished
@ Steve Sokolowski « Sat 1:09 pm »
Minion_1 wrote: I got also negative balance on bitcoin
Chris is investigating the issue and hopes to have a resolution soon
@ srossman « Sat 12:20 pm »
What are the chances that BEAM can added to the payout coins at ProHashing?
@ Minion_1 « Sat 11:46 am »
I got also negative balance on bitcoin
@ boxer252006 « Sat 7:39 am »
What is going on with the negetive balances?
@ Steve Sokolowski « Fri 5:54 pm »
has started a new topic: Status as of Friday, February 8, 2019

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