Payout issue

Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: Payout issue

by Steve Sokolowski · · Post #22491

lulzcart wrote:hello...i haven't received any payouts for the past 2 days...i also filled a support ticket but no answer...can i have my money paid today? i need them urgently
If you submitted a support ticket, then Chris is probably already investigating the issue. Thanks for your patience!
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: Payout issue

by Steve Sokolowski · · Post #22524

miskaryzu wrote:Same problem here.
Coin: Dubai, I collected about 10 DBIX but cant transfer my treshold (2,5 DBIX) from a few days. Transfers of other coins (like monero) works fine on my account.
Thanks for the report. Again, support tickets are the best place to report payout issues. That way, they can be tracked and assigned to the person who is most qualified to resolve the problem.
Shamantlt2
Archived posts: 11
Joined: Nov 15, 2018

Re: Payout issue

by Shamantlt2 · · Post #23093

Hi. More than one month has passed since I crossed the payout threshold, and the DASH coin has not been paid, the username of my account is Shamantlt2. I form W-8BEN, I filled and sent several times, why not pay? Withdrawal is not included, help enable the withdrawal. I wrote a lot and asked this question, but the payout threshold of the DASH coin is closed, I also filled out and sent a lot of form W-8BEN. Help to open the payment on the coin DASH. Regards, Yuri.
Shamantlt2
Archived posts: 11
Joined: Nov 15, 2018

Re: Payout issue

by Shamantlt2 · · Post #23094

Hi. More than one month has passed since I crossed the payout threshold, and the DASH coin has not been paid, the username of my account is Shamantlt2. I form W-8BEN, I filled and sent several times, why not pay? Withdrawal is not included, help enable the withdrawal. I wrote a lot and asked this question, but the payout threshold of the DASH coin is closed, I also filled out and sent a lot of form W-8BEN. Help to open the payment on the coin DASH. Regards, Yuri.
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: Payout issue

by Steve Sokolowski · · Post #23095

Shamantlt2 wrote:Hi. More than one month has passed since I crossed the payout threshold, and the DASH coin has not been paid, the username of my account is Shamantlt2. I form W-8BEN, I filled and sent several times, why not pay? Withdrawal is not included, help enable the withdrawal. I wrote a lot and asked this question, but the payout threshold of the DASH coin is closed, I also filled out and sent a lot of form W-8BEN. Help to open the payment on the coin DASH. Regards, Yuri.
Could you submit a support ticket? We'll need to ask for more information about your particular case, as we aren't aware of any widespread problems. As I mentioned in the previous post, support tickets allow us to track issues and resolve them quickly. Thanks!