- lulzcart
- Archived posts: 23
- Joined: Mar 08, 2018
Payout issue
hello...i haven't received any payouts for the past 2 days...i also filled a support ticket but no answer...can i have my money paid today? i need them urgently
lulzcart wrote:hello...i haven't received any payouts for the past 2 days...i also filled a support ticket but no answer...can i have my money paid today? i need them urgentlyIf you submitted a support ticket, then Chris is probably already investigating the issue. Thanks for your patience!
miskaryzu wrote:Same problem here.Thanks for the report. Again, support tickets are the best place to report payout issues. That way, they can be tracked and assigned to the person who is most qualified to resolve the problem.
Coin: Dubai, I collected about 10 DBIX but cant transfer my treshold (2,5 DBIX) from a few days. Transfers of other coins (like monero) works fine on my account.
Shamantlt2 wrote:Hi. More than one month has passed since I crossed the payout threshold, and the DASH coin has not been paid, the username of my account is Shamantlt2. I form W-8BEN, I filled and sent several times, why not pay? Withdrawal is not included, help enable the withdrawal. I wrote a lot and asked this question, but the payout threshold of the DASH coin is closed, I also filled out and sent a lot of form W-8BEN. Help to open the payment on the coin DASH. Regards, Yuri.Could you submit a support ticket? We'll need to ask for more information about your particular case, as we aren't aware of any widespread problems. As I mentioned in the previous post, support tickets allow us to track issues and resolve them quickly. Thanks!
Shamantlt2 wrote:Helping to resolve this issue with a conclusion.The support system is available at https://support.prohashing.com/.
Specifically, I do not know where to write. There is no answer.