Chat archive · 2020-10

website

how do i report a bug in website?

The new website is reporting that is no connected miners when they are working fine

mikasdjricky wrote: The new website is reporting that is no connected miners when they are working fine

We received a support ticket about this issue and Chris is working on it

That issue with listed miners has now been resolved - thanks for the report!

Hi Steve, Dashboard showing workers but still getting "No Miners Connected" message

Working again, Thanks!

ETC mining disabled indefinitely?

PolakCrypto wrote: ETC mining disabled indefinitely?

ETC mining isn’t disabled on purpose

someone submitted a ticket and it’s being investigated

PolakCrypto wrote: ETC mining disabled indefinitely?

Bittrex and all of our other exchanges locked their ETC wallets. Mining will resume as soon as one of these exchanges unlock their wallets.

Authorization failed because the static coin/algorithm combination is in error.

ok very nice steven

Andhel wrote: Authorization failed because the static coin/algorithm combination is in error.

Could you provide context for this statement? What are you doing to cause this error?

i can’t mining ethash. both of mining method: automatic switching and static coin

Andhel wrote: i can’t mining ethash. both of mining method: automatic switching and static coin

We changed Ethash’s anchor coin from ETC to Expanse, which should resolve your issue. We will change back to ETC once an exchange wallet is unlocked.

ETC might lower dag so 3gb cards can mine on it....would be sweet idea to implement..bring back some hashrate and profits

I show a payout coin err. I verified address, adjusted threshold and received the payment of Florincoin. I am not sure if it is a default error or a bug. But the coins were received in my wallet. For me it is not an urgent matter, but I thought you should know.

im pplns mining Digibyte, ive got two payments in my console as historic payments but they have not been added to me balance, Ive got in a support ticket number UST-8226. but no reply yet. also cant sign up got trusted mining as my details get rejected every tine

Meant to say my drivers licence and pic gets rejected every time when trying to sign up as trusted for trusted mining. On the pplns issues would I be better just solo mining till all the bug are worked out of the new system

No changes were made on the mining servers for Pplns mining

As to the issues with verification, please contact Authenteq’s support

Those unfortunately are not things we can fix without their help

just noticed www.coinspot.com.au an Australian exchange that’s just a tiny mirror of binance has unlocked their ETC wallet as they do all the processing via Binance , it looks like exchanges may be unlocking theit ETC wallets again

Dr Greg wrote: just noticed www.coinspot.com.au an Australian exchange that’s just a tiny mirror of binance has unlocked their ETC wallet as they do all the processing via Binance , it looks like exchanges may be unlocking theit ETC wallets again

Bittrex just unlocked their ETC wallet, so ETC mining has resumed.

Quick Question. Im in the trusted mining system now and I see the benefits being paid from the last two days and so far they loo\k great. when do these amount get credited to your account? Ive looked and cant see where they are added to payouts, or do they need to me a certain limit before the credit gets paid

The benefits are being paid with every share - they’re already added to your account

The table lists how much of the money you earned was due to your membership

Thanks Steve, just did the maths over what I would have made without the extra % and it all adds up now, As Ive only been signed up for the new program a few days , I didn’t know what to expect. I think I was expecting to see the % value of the program then add that to my normal earnings.

Also WELL DONE on putting ETH back online, I plan to be throwing several GH at your eth pool in the next few days just finishing up some new rigs. Any future plans to bring in RandomX, Its going very well and seems very profitable at the moment, I have 20 or so high end Ryzen and Xeons just sitting about not being used

ETH is online but only for trusted miners

RandomX isn’t currently in the plans because we have not found adding algorithms to be cost-effective; some algorithms, like Qubit, only have 80 cents of mining per day

Our immediate priorities are in this order: rewrite the website's documentation and get links added to it from the appropriate sections, resolve remaining website issues, add new charts, graphs, and features to the website, and get MTP back online

what is the purpose of "trusted mining" Is there a thread that explains this?

Authenteq not working. camera’s freezes in safari ios, blank white page on windows 10 chrome and edge. Can get past the scan ID section.

KEBKR wrote: Authenteq not working. camera’s freezes in safari ios, blank white page on windows 10 chrome and edge. Can get past the scan ID section.

Do you have access to a phone that you can use to verify?

Steve Sokolowski wrote:

KEBKR wrote: Authenteq not working. camera’s freezes in safari ios, blank white page on windows 10 chrome and edge. Can get past the scan ID section.

Do you have access to a phone that you can use to verify?

Yes using an iphone 11 pro max

KEBKR wrote:

Steve Sokolowski wrote:

KEBKR wrote: Authenteq not working. camera’s freezes in safari ios, blank white page on windows 10 chrome and edge. Can get past the scan ID section.

Do you have access to a phone that you can use to verify?

Yes using an iphone 11 pro max

I got it to work. If anyone else runs into this on safari on ios click the red camera icon in the address bar to turn off the camera once it freezes, then turn it back on again and it works fine. Some kind of glitch.

KEBKR wrote: what is the purpose of "trusted mining" Is there a thread that explains this?

https://prohashing.com/help#main-trusted-mining

Hi, today I receive a blank notification. . It only show the hour and date but nothing more. . Also I got less Balance that everyday made can someone help me? am at the trusted mining program

SrKoala wrote: Hi, today I receive a blank notification. . It only show the hour and date but nothing more. . Also I got less Balance that everyday made can someone help me? am at the trusted mining program

Please submit a support ticket and we’ll be glad to help!

Ticket created

hi seem to get very low hashrates shown in the dashboard

Drawied wrote: hi seem to get very low hashrates shown in the dashboard

What is your Prohashing username?

Hello I have got paid 3 different times and worked great got a payout but never got the 4 one. any ideas?

mbart wrote: Hello I have got paid 3 different times and worked great got a payout but never got the 4 one. any ideas?

Please submit a support ticket and we’ll be glad to help

As a note to everyone, if you ask for help and don’t submit a ticket when asked to, the rule is that you will be banned

We’re glad to help but please be sure to follow through

Any Issues with PAC payments? mine hase been "Payout due" for days

Soggydan wrote: Any Issues with PAC payments? mine hase been "Payout due" for days

We’re not aware of any, but you can submit a support ticket and Chris can look into your account

Hi I sent messegae to admin problem with forgot password

Steve Sokolowski wrote:

Soggydan wrote: Any Issues with PAC payments? mine hase been "Payout due" for days

We’re not aware of any, but you can submit a support ticket and Chris can look into your account

Alas i cant as my password reset request never sends me an email to reset my password and if i start a new account it says the email is taken. what can i do?

Soggydan wrote:

Steve Sokolowski wrote:

Soggydan wrote: Any Issues with PAC payments? mine hase been "Payout due" for days

We’re not aware of any, but you can submit a support ticket and Chris can look into your account

Alas i cant as my password reset request never sends me an email to reset my password and if i start a new account it says the email is taken. what can i do?

Perhaps you could try signing up for a new ticket system account? We have to get the data entered into the ticket system; I’m sure you can understand that it’s too difficult to handle requests when they are spread across many different systems

Ticket # UST-8266 open for 4 days without an update...