Last call to report bugs with new website

The day before yesterday, we successfully released the latest of many fixes for bugs that have been reported in the week since the new website was released. Right now, all tickets except one have been resolved.

The only issue that we are currently aware of with the new website is that there are missing charts involving grouped workers. Vance is working on that issue now and we expect to have those charts available in the new website in a few days.

Once the charts are available, we plan to discontinue the old website. That's because the new Trusted Mining Program, which I'll describe more in a coming post, requires significant changes to the database and we decided not to duplicate these changes on the old website. Our original plan was to keep the old website online until November, but It's very important that we release this feature as soon as possible.

If you have encountered a bug with the new website, please submit a support ticket immediately. If there are no tickets, or if all of the tickets are minor enough to be resolved after the old website's removal, we'll move forward as soon as Tuesday.

Unable to delete alerts.

gtrain wrote: Unable to delete alerts.

Could you clarify more about this issue?

Alerts at the bottom of the page, indicated by an exclamation point, are automatically deleted after a specified time period in the database. They were not designed to be deleted by the customer.

Alerts that are displayed on the page in the red boxes, like the ones after a save error, have an "x" that allows you to delete them. I was not able to reproduce a bug where those are not deletable. Is that what you're talking about, and if so, what browser and operating system are you using?

Prohashing will sunset its old website on Friday, so that we can begin to add new features with database changes to the new website.

Our focus over the next few months will be on displaying more data and on improving the data we do display on the website, while keeping the mining server largely stable.

Unable to clear the Alert log.
When I click on the Bin icon (delete alert) nothing happens and it stays there.

Image: https://imgur.com/a/gcOy6Sv

Thanks. I'll create a support ticket for this issue and Vance will look into it.

Where can you view all time earned for a coin on the new website?

joshd10 wrote: Where can you view all time earned for a coin on the new website?

This can be viewed on the user "Balances" page under the "Live Balances" table.

I cannot recover my password. When going through the reset process I get a "Unable to recover password. Try again later [This password reset request has expired.]" . What is the timeout? I am usually able to complete the attempt in 30 seconds.

nexusbio wrote: I cannot recover my password. When going through the reset process I get a "Unable to recover password. Try again later [This password reset request has expired.]" . What is the timeout? I am usually able to complete the attempt in 30 seconds.

Thanks for the report. I'll add this to the list of issues to resolve!