Chat archive · 2019-08

Looks to be corrected already. Thanks.

Goldcoin Reverse-Bitcoin-Hardfork (RBH) scheduled for Q3 still on-track for activation soon.

hi

URGENT - INVALID SUBMISSION RECORDED FOR ACCOUNT AND BALANCE OVER $600 LIMIT, PAYOUTS ARE BEING STOPPED

i didn’t get an email with this error.. i just found it inside my settings

can admin help me how to fix this

can you add option to the pool: i dont fkn care! most ppl are here to earn not to watch graphics

burek99_ wrote: can you add option to the pool: i dont fkn care! most ppl are here to earn not to watch graphics

I wish it were that simple. But scrypt hashrate continues to decline despite profitability being superior to every competitor tested, so profitability can’t be the cause!

wtf all coins in error?

can only get payout in bitcoin

niceeeeeee

PolakCrypto wrote: wtf all coins in error?

Chris is implementing the TRIM command on some disks, so coins are going into and out of error tonight

he can do the NVMe disks tonight, and then the SATA disks need to wait for a new controller

it’s short term pain for long term gain, because we expect the coins to be much more stable

I am writing to the forum because the prohashing support service is not active!

hello dear prohashing team! On my daily income from 08/25/2019 to 08/26/2019, 2 monacoins are again missing on my prohashing account !!!! Please note that the complexity of monacoin for the specified period did not increase, my miners did not turn off! So where did 2 monacoin go? This has already happened once, and I turned to Chris! So it can’t continue, I immediately ask you to figure it out and this time return me 2 monacoin! Thank!

For the piriod I have indicated below, it also disappeared from my prohashing 550 Verge account !!!

To date, at the exchange rate, the loss is 6$.

Dear users, I highly recommend checking your income from miners for the period from 08/25/2019 to 08/26/2019 if it fell off by 20%

radion1 wrote: Dear users, I highly recommend checking your income from miners for the period from 08/25/2019 to 08/26/2019 if it fell off by 20%

What issues are you having with the ticketing system? Since we’re not aware of any widespread issues, this is a complex problem that seems customer-specific and we need to get this into a ticket for investigation

You can also call Chris at the number listed on the "About" page and he will return your call when he gets up to troubleshoot your issue over the phone

Does Chris speak Russian? I do not think so! So calling is pointless

Сразу же после пропажи средств выплаты в Verge не осуществяются!

Immediately after the loss of funds, payments in Verge are not made!

radion1 wrote: Immediately after the loss of funds, payments in Verge are not made!

What issues are you having with the ticket system? Let’s resolve that so that we can get you able to submit a ticket, so that we can then request private information that’s necessary to investigate

you should have a poll that allows people to tell what they dont like about the site, such as wallets/coins going into error state alot, skipped payouts, and too much arrogance from site owners

and no mention of loss of earnings yesterday

just nothing

not even "we will reimburse users" for the issues

Dear Steve, I have no way to send you a ticket, so the support tab on my account does not load prohashing!

then Steve or whoever writes large essays using prohashing as the "end all be all" of whats happening in the crypto world. "well prohashing lost miners so that means bitcoin is XYZ in the future" stupid

maybe people dont want to mine on prohashing anymore cause of all the ridiculous antics that occur sometimes

and how arrogant the owners just brush over them

I know if I lost alot of money thatd be in for prohashing, and im sure alot of big timers have had this happen already and they said sayonara prohashing

What should I do Steve? How to send you the necessary information to investigate?

I transferred all my miners to another pool! And until you figure it out, I don’t intend to return because the loss of 20% of the daily income of my miners is huge!

Obviously you’e never been straight-up screwed over by a rogue pool like mastermining.net ... Try them before you bitch about this place.

And no one quarrel!

Or do you propose to continue to work on the pool with -20%

to be fair, the default link to the support site leads to a blank page. Here is the correct link: https://jira.prohashing.com/secure/Dashboard.jspa IMPORTANT: Your prohashing account info does not work here. Use your username and a new password.

*use your email address, not username.

Dear Steve, this is my email address! valushkin_radion@rambler.ru

PolakCrypto wrote: you should have a poll that allows people to tell what they dont like about the site, such as wallets/coins going into error state alot, skipped payouts, and too much arrogance from site owners

We’re not aware of any widespread decline in earnings - that’s why it’s important to submit a support ticket. Please do and Chris will be glad to help you. In regards to coins going into error, I apologize, as there is a problem with obsolete hardware that we need to replace and expect to arrive around September 10. You can read more about that in the latest status update.

radion1 wrote: Or do you propose to continue to work on the pool with -20%

I’m confused as to what the issue is with the ticketing system that you’re having - could you make a post to "system support and feedback" with screenshots of the problem, including the URLs you’re going to, so we can investigate?

Dear Steve, I posted the URL in "system support and feedback"

Many thanks to user @ S3KshuN8 He gave the information that the administration of the site prochehing did not publish!

Steve, thanks to @ S3KshuN8, I managed to get in support! Now I will send a ticket for parsing! Thank!

radion1 wrote: Steve, thanks to @ S3KshuN8, I managed to get in support! Now I will send a ticket for parsing! Thank!

I’m glad to hear that! Chris will try to help you within the next six hours!

@ Steve, your "Support" link on my Earnings page points to https://support.prohashing.com which redirects to https://jira.prohashing.com/servicedesk/customer/portal/1/user/login?destination=portal%2F1 that displays only a blank page. Manually pointing to https://jira.prohashing.com/ redirects to the link I posted below.

S3KshuN8 wrote: Obviously you’e never been straight-up screwed over by a rogue pool like mastermining.net ... Try them before you bitch about this place.

What happened with that pool?

S3KshuN8 wrote: @ Steve, your "Support" link on my Earnings page points to https://support.prohashing.com which redirects to https://jira.prohashing.com/servicedesk/customer/portal/1/user/login?destination=portal%2F1 that displays only a blank page. Manually pointing to https://jira.prohashing.com/ redirects to the link I posted below.

I’ll point this out to Chris - thanks

Steve Sokolowski wrote:

S3KshuN8 wrote: Obviously you’e never been straight-up screwed over by a rogue pool like mastermining.net ... Try them before you bitch about this place.

What happened with that pool?

It’s been a while, but I think I pointed a rig there until it came time for them to pay out and they never did. Somewhere around $20 at the time, iirc.

Is there an issue with sha-256 again? Sharp decline the last 2 days

KEBKR wrote: Is there an issue with sha-256 again? Sharp decline the last 2 days

Chris examined a similar complaint yesterday but was not able to discover any issues

if you look at the "expected payouts" chart, the profitability seems to have increased over the past day

could you describe a little more why you think there’s a problem?

We’re restarting now to try to fix a DigiByte error in SHA-256

holy heck we done with the restarts now?

there was only one restart, and it’s done

I’m working on troubleshooting the Digibyte problem, which was not resolved by the restart

Steve Sokolowski wrote: could you describe a little more why you think there’s a problem?

I’ve experienced a 10% drop in payouts since the 23rd with the same hashrate. Going down more each day since the 23rd.

ok, I got Digibyte online

KEBKR wrote:

Steve Sokolowski wrote: could you describe a little more why you think there’s a problem?

I’ve experienced a 10% drop in payouts since the 23rd with the same hashrate. Going down more each day since the 23rd.

There were a few tickets about this yesterday, but Chris looked into the issue and was not able to find any widespread problems with the system

could you submit a support ticket with your account’s username so we can investigate the problem?

The Tron node appears to still be out of sync, the payout transaction ID posted still isn’t showing up on tronscan

Vance tried to get the TRON node back in sync yesterday but was unsuccessful; he’s going to try again today

The TRON node is back in sync and all payouts were executed successfully