Payout away and not credited

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fugju
Posts: 79
Joined: Fri Nov 18, 2016 6:09 am

Payout away and not credited

Post by fugju » Wed Feb 01, 2017 9:51 am

Hi,

my payout was not credited on Poloniex :-(

https://prohashing.com/explorer/GameCre ... FSzqBzDMB/

23,4 Game


Thanks.
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fugju
Posts: 79
Joined: Fri Nov 18, 2016 6:09 am

Re: Payout away and not credited

Post by fugju » Wed Feb 01, 2017 11:11 am

I have contacted the support from poloniex too.
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fugju
Posts: 79
Joined: Fri Nov 18, 2016 6:09 am

Re: Payout away and not credited

Post by fugju » Wed Feb 01, 2017 12:19 pm

Solved.

I got it credited :-)
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Steve Sokolowski
Posts: 3988
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Payout away and not credited

Post by Steve Sokolowski » Wed Feb 01, 2017 2:29 pm

fugju wrote:Solved.

I got it credited :-)
Glad to see you got this worked out!
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Chris Sokolowski
Site Admin
Posts: 936
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Payout away and not credited

Post by Chris Sokolowski » Wed Feb 01, 2017 10:44 pm

We've had the same issue with depositing the GAME we've mined to Poloniex. There must have been some problem with their wallet that affected all users.
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myeportal
Posts: 4
Joined: Wed Mar 23, 2016 9:53 pm

Re: Payout away and not credited

Post by myeportal » Mon Feb 13, 2017 10:50 pm

How does the system get triggered for a withdrawl? i can see where its set, but what about how to actually click a button or what? ;)
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Chris Sokolowski
Site Admin
Posts: 936
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Payout away and not credited

Post by Chris Sokolowski » Tue Feb 14, 2017 3:35 am

We pay balances once per day in the morning (ET). If your balance is over the threshold, then the balance will be sent to your wallet.
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CritterDog
Posts: 268
Joined: Tue Feb 23, 2016 11:21 am

Re: Payout away and not credited

Post by CritterDog » Thu Feb 16, 2017 2:23 pm

I mined some Goldcoin that is over the threshold but not paying out. Can you please check this for me. Thanks
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Chris Sokolowski
Site Admin
Posts: 936
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Payout away and not credited

Post by Chris Sokolowski » Sat Feb 18, 2017 5:26 am

Goldcoin was not paying out because a Cryptopia withdrawal was failing. I just fixed the withdrawal, and the balance will be sent in an hour or two when it confirms.
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CritterDog
Posts: 268
Joined: Tue Feb 23, 2016 11:21 am

Re: Payout away and not credited

Post by CritterDog » Sat Feb 18, 2017 5:24 pm

Chris Sokolowski wrote:Goldcoin was not paying out because a Cryptopia withdrawal was failing. I just fixed the withdrawal, and the balance will be sent in an hour or two when it confirms.
Just a heads up Chris Goldcoin still has not paid out
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