ZCash - multiple rounds "Pending"

Is ZCash PPLNS Stuck?

The previous 2 rounds have been "Pending" for quite a while!

Still "pending".

Is this normal?

No change, still "Pending".

I've submitted two support tickets on this issue as well and have not yet received a reply. It has been a few days now and nothing but silence from Prohashing thus far.

I was about to submit one myself!

It's been over a week of multiple "pending" rounds.

Did you get a reply yet?

I got the below on 1/13/2022 at about 1:30 PM EST:

"Hello, Thanks for contacting us. We are investigating and will let you know as soon as there is an update. -Prohashing Support"

Ah good, that's awesome.

We have to remember that the staff would have needed to take a break over the holiday season, and will likely have a lot to catch up on.

It turns out that there may have been a ZCash upgrade that occurred on January 6, which caused blocks since then to be lost. If that's the case, we'll temporarily disable ZCash mining until we can get KAWPOW released this weekend and then fix the ZCash problem.

Steven will update everyone when he finds out if that is the case. Until then, you can continue mining as normal.

Steve Sokolowski wrote: It turns out that there may have been a ZCash upgrade that occurred on January 6, which caused blocks since then to be lost. If that's the case, we'll temporarily disable ZCash mining until we can get KAWPOW released this weekend and then fix the ZCash problem.

Steven will update everyone when he finds out if that is the case. Until then, you can continue mining as normal.

I think I might cry!