Payouts not Executing

nsvman
Archived posts: 2
Joined: Sep 19, 2017

Re: Payouts not Executing

by nsvman · · Post #9605

Hi Steve, Chris.
My DNote payout is not working. The delay in DNote payment has already become regular. But Payments for other currencies are held simultaneously.

Threshold: 20
Payout eligible: 66

Please check it.
Thanks.
hashingpro
Archived posts: 188
Joined: Aug 18, 2017

Re: Payouts not Executing

by hashingpro · · Post #9618

micca410evo wrote:Isn't it better to start a new topic instead of kicking a +1 yo topic?
it would seem not.
People may not understand posting on the forums, or in the chat wont get issues resolved.
Not even a personal email to Steve or Chris, those wont get action either.

They need to put in a support ticket, so they get a resolution.
contact@prohashing.com
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: Payouts not Executing

by Steve Sokolowski · · Post #9620

hashingpro wrote:
micca410evo wrote:Isn't it better to start a new topic instead of kicking a +1 yo topic?
it would seem not.
People may not understand posting on the forums, or in the chat wont get issues resolved.
Not even a personal email to Steve or Chris, those wont get action either.

They need to put in a support ticket, so they get a resolution.
contact@prohashing.com
I know this sounds rude, but the reason we don't address these issues by private E-Mails or messages is because they often get sent to the wrong person and then they get lost.

The only way we can make sure that they get to the right person and track them until they get closed is to submit a support ticket.