Payouts not Executing

Chris Sokolowski avatar
Chris Sokolowski
Site Admin
Archived posts: 945
Joined: Aug 27, 2014

Re: Payouts not Executing

by Chris Sokolowski · · Post #5504

Looking into your account. From what I see there is a bug with displaying balances on the website since on the website your BTC balance is adding in your dollar balance as well. I need to investigate the query and correct it.

As for the dollar payouts, would you be ok if I converted them to BTC for you? Our Coinbase account is locked and we Coinbase support isn't replying to requests to unlock it, so I don't know when the dollar payouts will go out next.
jinxorbit
Archived posts: 40
Joined: Apr 06, 2017

Re: Payouts not Executing

by jinxorbit · · Post #5512

Chris Sokolowski wrote:Looking into your account. From what I see there is a bug with displaying balances on the website since on the website your BTC balance is adding in your dollar balance as well. I need to investigate the query and correct it.

As for the dollar payouts, would you be ok if I converted them to BTC for you? Our Coinbase account is locked and we Coinbase support isn't replying to requests to unlock it, so I don't know when the dollar payouts will go out next.
Can you make the payout in LTC? I understand the coinbase issue, and on 2nd thought I really don't need the payouts to be in dollars anyway. I have set LTC as my payout coin, of course the 2% tip is still there... thanks for all of your help. Either payout is OK though.
Last edited Thu Apr 27, 2017 02:37 PM UTC by jinxorbit; edited 1 time(s).
Chris Sokolowski avatar
Chris Sokolowski
Site Admin
Archived posts: 945
Joined: Aug 27, 2014

Re: Payouts not Executing

by Chris Sokolowski · · Post #5527

jnxorbit, I converted your dollar balance to BTC. We store dollar balances in BTC until they are sold, so that only required a change in balances in our database as opposed to a sell to LTC which we legally can't do upon request.

vhmanu, your BTC balance is worth $38 at the moment, and the default threshold is $40 (see https://forums.prohashing.com/viewtopic.php?f=4&p=5479). I can convert the dollar balance to BTC if you want or you can leave it until we get our Coinbase account resolved. Let me know what your want to do.

algomaspur, I will get that payout sent today.
vhmanu avatar
vhmanu
Archived posts: 55
Joined: Apr 21, 2017

Re: Payouts not Executing

by vhmanu · · Post #5528

Chris Sokolowski wrote: vhmanu, your BTC balance is worth $38 at the moment, and the default threshold is $40 (see https://forums.prohashing.com/viewtopic.php?f=4&p=5479). I can convert the dollar balance to BTC if you want or you can leave it until we get our Coinbase account resolved. Let me know what your want to do.
Hi,

im pretty sure my BTC Balance has shown nearly 0.04 for days. Thats why i was confused i got no payout. Today it only shows 0.02865916.
And yes, please convert the dollar balance to BTC.

thanks
jinxorbit
Archived posts: 40
Joined: Apr 06, 2017

Re: Payouts not Executing

by jinxorbit · · Post #5531

Chris Sokolowski wrote:jnxorbit, I converted your dollar balance to BTC. We store dollar balances in BTC until they are sold, so that only required a change in balances in our database as opposed to a sell to LTC which we legally can't do upon request.

vhmanu, your BTC balance is worth $38 at the moment, and the default threshold is $40 (see https://forums.prohashing.com/viewtopic.php?f=4&p=5479). I can convert the dollar balance to BTC if you want or you can leave it until we get our Coinbase account resolved. Let me know what your want to do.

algomaspur, I will get that payout sent today.
Thanks Chris... BTC is fine.