Payouts not Executing

galixxx
Archived posts: 38
Joined: May 19, 2016

Re: Payouts not Executing

by galixxx · · Post #4339

Chris Sokolowski wrote:Problem solved for Auroracoin. Another user requested a payout of 0.000005 AUR, and the AUR client was rejecting our entire payout transaction due to that output being too small. I changed the minimum payout amount to be higher, and now the AUR payouts won't fail.
Thank you Chris, I received the coins :-)
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: Payouts not Executing

by Steve Sokolowski · · Post #4354

CritterDog wrote:Litecoin no pay today
Hi Critter,

Chris expects to resolve this issue tomorrow.

In order to resolve problems with the A4s, which we've reprioritized as the most important issue, for the next few weeks he's going to deprioritize fixing payout issues. Everyone will still be paid and he will make sure the software runs every day, but if there is an issue in a single coin, he will acknowledge the problem immediately and then address it on odd numbered days of the month. Aggregating all these issues at once avoids interruptions and improves productivity. Other customer service requests will still be addressed as soon as possible.

Coin payout issues are the most time-consuming part of Chris's job and they are one of the reasons development has slowed recently. We're hoping that this new policy will strike a balance between making people happy and adding even more great new features. Let us know what you think.

-Steve
yeahitsme
Archived posts: 1
Joined: Nov 16, 2016

Re: Payouts not Executing

by yeahitsme · · Post #4365

Been having this problem keeps saying payout will be blah blah everyday however it never sends anything been over threshold for about a week and a half on netcoin still have yet to receive any of my payouts from it any help would be appreciated