No Longer Connects

5 days ago, my antminers stopped connecting. I made no changes. I couldn't get the website to load either
In another browser, with a VPN, I was able to log into prohashing. Odd

I can mine at another pool but boy I miss prohashing.

Any idea's?

Mura wrote: 5 days ago, my antminers stopped connecting. I made no changes. I couldn't get the website to load either
In another browser, with a VPN, I was able to log into prohashing. Odd

I can mine at another pool but boy I miss prohashing.

Any idea's?

Unfortunately, we're not aware of any easy fixes when both a miner and a browser can't connect. We'll need to gather more information to start an investigation.

Please submit a support ticket and we'll be glad to help.

neither my regular or forum login allow me to access the support ticket. can't win.
I was hoping there was a change on your end that cut off my miners. But I fear it is my internet provider somehow blocking prohashing or your hosting. I tried a VPN router but it didn't solve the problem. litecoinpool stopped working as well.

Mura wrote: neither my regular or forum login allow me to access the support ticket. can't win.
I was hoping there was a change on your end that cut off my miners. But I fear it is my internet provider somehow blocking prohashing or your hosting. I tried a VPN router but it didn't solve the problem. litecoinpool stopped working as well.

The ticket system is its own system, if you have never used it before just make an account. If you have, it will be your email address that you used to make the jira account.

signed up for the ticket system but there in no input field to describe the issue
Description of Issue
Please provide a value for required field 'Description of Issue'

Mura wrote: signed up for the ticket system but there in no input field to describe the issue
Description of Issue
Please provide a value for required field 'Description of Issue'

Refresh, that happens on occasion.