Cant connect NEO wallet

wonejiv127
Archived posts: 2
Joined: May 06, 2021

Re: Cant connect NEO wallet

by wonejiv127 · · Post #28516

mithhash wrote: Title - I have tried adding a "NEO" coin payout, the form box turns yellow, and I can not hit submit. This is the only coin I've had this issue with after trying about 15 or so.
Hi Mithhash,

Ensure that you are “waking up NEO” before clicking the “Connect” button on the exchange. Usually, the NEO application needs to be open before connecting to the exchange. 3. If you are still unable to connect after the previous two steps, please try deleting and reinstalling the NEO application.

Regards,
Connie R. Lawson