TEK

by tradewiz · Sat Dec 05, 2015 12:42 PM UTC · Post #2522 · Sat Dec 05, 2015 12:42 PM UTC

TEK

by tradewiz · Sat Dec 05, 2015 12:42 PM UTC · Post #2522

Could you please have a look at the TEK payout. It seems to be stuck, I am 4 times over the threshold now...

Steve Sokolowski · Sat Dec 05, 2015 06:37 PM UTC

Re: TEK

by Steve Sokolowski · Sat Dec 05, 2015 06:37 PM UTC · Post #2523

No problem. Chris is asleep right now, but I'll ask him to investigate as soon as he gets up in 4 hours.

Chris Sokolowski · Sun Dec 06, 2015 04:05 AM UTC

Re: TEK

by Chris Sokolowski · Sun Dec 06, 2015 04:05 AM UTC · Post #2524

I'm sorry for the issue. I investigated and found that due to an error in our database we bought 10 fewer TEK than we needed for the payout, which caused the entire payout to fail. I corrected the issue, and your entire balance will go out with the normal payouts in a few hours.

by tradewiz · Tue Dec 08, 2015 10:47 PM UTC · Post #2538 · Tue Dec 08, 2015 10:47 PM UTC

Re: TEK

by tradewiz · Tue Dec 08, 2015 10:47 PM UTC · Post #2538

Same issue with HYP now....