BNB Payouts wrong.

by Rakly3 · Mon Jun 03, 2019 10:38 AM UTC · Post #24257 · Mon Jun 03, 2019 10:38 AM UTC

BNB Payouts wrong.

by Rakly3 · Mon Jun 03, 2019 10:38 AM UTC · Post #24257

Hi, it's been 3 times already (that I'm aware of) that my BNB gets payed out when the minimum threshold is reached instead of the Default threshold I have it set to.
(Same username as here)

Any ideas?

by Rakly3 · Sat Jun 29, 2019 01:50 PM UTC · Post #24414 · Sat Jun 29, 2019 01:50 PM UTC

Re: BNB Payouts wrong.

by Rakly3 · Sat Jun 29, 2019 01:50 PM UTC · Post #24414

Can you guys please finally fix this?

[Archived image unavailable: https://i.imgur.com/v4vzOn3.png]

Steve Sokolowski · Sun Jun 30, 2019 03:04 PM UTC

Re: BNB Payouts wrong.

by Steve Sokolowski · Sun Jun 30, 2019 03:04 PM UTC · Post #24418

If you could, please submit a support ticket to Chris. The only reason this issue hasn't been resolved yet is because it has not been tracked in the ticketing system, and therefore when Chris wakes up it's not on his list of tasks to do.

Thanks!

by Rakly3 · Mon Jul 01, 2019 07:02 AM UTC · Post #24423 · Mon Jul 01, 2019 07:02 AM UTC

Re: BNB Payouts wrong.

by Rakly3 · Mon Jul 01, 2019 07:02 AM UTC · Post #24423

Hi, thanks for the response!
I've tried to submit a ticket, but it's not accepting my login info.

Steve Sokolowski · Mon Jul 01, 2019 11:11 AM UTC

Re: BNB Payouts wrong.

by Steve Sokolowski · Mon Jul 01, 2019 11:11 AM UTC · Post #24427

Rakly3 wrote:Hi, thanks for the response!
I've tried to submit a ticket, but it's not accepting my login info.

Could you tell me a little more about the problem? What error message are you receiving? Could you tell me when you signed up for your Jira account? Is it possible you confused the Jira account with the main site's account or an account at another site?

by Rakly3 · Mon Jul 08, 2019 06:49 PM UTC · Post #24455 · Mon Jul 08, 2019 06:49 PM UTC

Re: BNB Payouts wrong.

by Rakly3 · Mon Jul 08, 2019 06:49 PM UTC · Post #24455

oh, it's not the same as the prohashing acnt?
sry about that.

But still, When i try to go request an account i get this message
"Your Jira administrator has not yet configured this contact form."

just FYI, I'm using Brave browser and Chrome
But same message appears on both.

Maybe it's a plugin, I use the same ones in both browsers.
I'll check later and let you know if I got it fixed or not.

Steve Sokolowski · Tue Jul 09, 2019 02:24 PM UTC

Re: BNB Payouts wrong.

by Steve Sokolowski · Tue Jul 09, 2019 02:24 PM UTC · Post #24467

Rakly3 wrote: oh, it's not the same as the prohashing acnt?
sry about that.

But still, When i try to go request an account i get this message
"Your Jira administrator has not yet configured this contact form."

just FYI, I'm using Brave browser and Chrome
But same message appears on both.

Maybe it's a plugin, I use the same ones in both browsers.
I'll check later and let you know if I got it fixed or not.

It sounds like you're trying to use a contact form to contact us rather than simply submitting a ticket. We haven't configured any contact forms, and therefore all issues should be submitted as tickets.

Did you try to create a new ticket?