Payout delays

Chris Sokolowski avatar
Chris Sokolowski
Site Admin
Archived posts: 945
Joined: Aug 27, 2014

Re: Payout delays

by Chris Sokolowski · · Post #2457

What exchanges do the other pools support? I'm guessing they don't support Cryptsy or at least make as many trades on the site as we do.

Cryptsy has been a thorn in our side, and right now they still haven't processed our Bitcoin withdrawal even after nearly a day of waiting. We are in a dilemma here. If we disable Cryptsy, then our withdrawals and payouts go out immediately, but our profitability drops due to the reduced number of markets in which we trade. It's not an easy decision to make.
dman99
Archived posts: 7
Joined: Sep 30, 2015

Re: Payout delays

by dman99 · · Post #2459

Some1notu wrote:All I'm hearing is excuses. Any other place I mine they pay me on time. You have tried to blame Cryptsy and the BTC blockchain so far. Frankly I don't give a rats ass about either. I expect a pool operator to pay me on time......period......end of. I can mine at other pools and get paid within minutes of expected. Here my coins sit.....and sit............and sit.....then get paid with an excuse. As a business person, would you accept that?
Is it really 100% mission critical that you get your 0.012 BTC within a few hours? Is not receiving it going to break you? I mean, I understand counterparty risk but come on. If this is really that important to you, then go mine elsewhere.

I've received every one of my payments with no issue for the about 1.5 months I've been mining here. I received payouts on 10/31, 11/1, 11/2, and 11/3. No 11/4 payout yet, and they let us know there would be delays in payouts. So no issues or complaints here. Just wanted to say I think you guys are doing a great job.

I'm all for doing whatever can be done to improve profitability. If that means using Cryptsy and dealing with a small delay, that's fine with me!
Chris Sokolowski avatar
Chris Sokolowski
Site Admin
Archived posts: 945
Joined: Aug 27, 2014

Re: Payout delays

by Chris Sokolowski · · Post #2460

I don't know what else I can say to you. We are dependent on exhanges and the Bitcoin network to process your withdrawals; if one of those links fails, we can't do very much other than wait. All of our other coins always go out on time; for some reason Cryptsy seems to be really late in processing Bitcoin. We can't afford to hold days' worth of Bitcoin in reserve in case exchanges withhold their withdrawals. Whatever the situation, all the Bitcoin payouts have already executed. See https://blockchain.info/tx/a485522c3a58d0328c4be55e599a9184a41187c6693ae671c9ea918d8138f3b8

For your reference, Cryptsy responds:
QuoteHello Christopher,

I apologize for the inconvenience this may have caused you. We are experiencing a delay when it comes
to processing BTC transactions especially with withdrawal requests. Our technical support team is already
aware of the issue and is currently working on a fix. We appreciate your patience as we get the coins moving
to you. Thank you kindly for your patience and understanding.

Sincerely,

Joyce
Cryptsy.com
So in addition to whatever load the Bitcoin network has, Cryptsy is late in just getting withdrawals onto the transaction pool.
Some1notu
Archived posts: 61
Joined: Oct 06, 2015

Re: Payout delays

by Some1notu · · Post #2461

dman99 wrote:
Some1notu wrote:All I'm hearing is excuses. Any other place I mine they pay me on time. You have tried to blame Cryptsy and the BTC blockchain so far. Frankly I don't give a rats ass about either. I expect a pool operator to pay me on time......period......end of. I can mine at other pools and get paid within minutes of expected. Here my coins sit.....and sit............and sit.....then get paid with an excuse. As a business person, would you accept that?
Is it really 100% mission critical that you get your 0.012 BTC within a few hours? Is not receiving it going to break you? I mean, I understand counterparty risk but come on. If this is really that important to you, then go mine elsewhere.

I've received every one of my payments with no issue for the about 1.5 months I've been mining here. I received payouts on 10/31, 11/1, 11/2, and 11/3. No 11/4 payout yet, and they let us know there would be delays in payouts. So no issues or complaints here. Just wanted to say I think you guys are doing a great job.

I'm all for doing whatever can be done to improve profitability. If that means using Cryptsy and dealing with a small delay, that's fine with me!
YES dman it IS mission critical for me. I'm disabled with no job and have a child in another country that seriously depends on the btc I send. Thanks for being an arrogant ass while assuming you know everything. It must be nice to be perfect with fat accounts.
Credde
Archived posts: 8
Joined: Oct 31, 2015

Re: Payout delays

by Credde · · Post #2604

Chris Sokolowski wrote:I finally synchronized the XPY chain and the payout executed. Please let me know if you did not receive it.
Hi Chris,

It seems like the XPY payout is stuck again, could you please follow up on that?

Best
Christian