Password alert!

Rakly3
Archived posts: 10
Joined: Nov 02, 2018

Password alert!

by Rakly3 · · Post #22983

Hello!

First off, I am NOT blaming prohashing.com !

That being said, my password on the site (not forums) changed and I didn't do it.
I'm pretty sure, like 99.99% because I use Lastpass.

Nothing really changed, ie payout addresses, but I just wanted to report it just in case there are more issues like this.

I realize the problem might be on my, or Lastpass' end. But like I said, this is just a FYI.
Password reset worked without any issue.

With kind regards.
Me.
CSZiggy avatar
CSZiggy
Archived posts: 627
Joined: Jan 31, 2018

Re: Password alert!

by CSZiggy · · Post #22987

Do you have 2FA enabled?

While it's not required, the pool has reported never having any issue with a secured account that uses 2FA to verify and allow access.
If you do not have it turned on you may want to.
Rakly3
Archived posts: 10
Joined: Nov 02, 2018

Re: Password alert!

by Rakly3 · · Post #22994

TBH no I don't have 2FA enabled. I have to many already and google didn't put a search function in the app! hehe
But I'll go turn it on now.

I did check every address and they are all mine still.
ctan6611
Archived posts: 1
Joined: Dec 02, 2018

Re: Password alert!

by ctan6611 · · Post #23031

My account was compromised and my wallet address has changed. I did not have 2FA being turn on and the hacker then turn on the 2fa on my account. Now I am not able to get back my account any more even with lost password link, because when I tried to reset the password it ask for 2FA and I do not have it. Is there any other way I can get back control of my account?
CSZiggy avatar
CSZiggy
Archived posts: 627
Joined: Jan 31, 2018

Re: Password alert!

by CSZiggy · · Post #23032

I would suggest contacting the support ticket system.

You should always use a unique password for each account. Reusing passwords is a great way to get hacked and lose access to accounts. If you are able to prove ownership by transferring coins back from the account the coins were paid to as a verification they might be able to get you back into your account. But I am not sure they will do anything if the account was not originally protected with 2FA. Submit a support ticket and find out.
GregoryGHarding
Archived posts: 630
Joined: Apr 16, 2017

Re: Password alert!

by GregoryGHarding · · Post #23044

ctan6611 wrote:My account was compromised and my wallet address has changed. I did not have 2FA being turn on and the hacker then turn on the 2fa on my account. Now I am not able to get back my account any more even with lost password link, because when I tried to reset the password it ask for 2FA and I do not have it. Is there any other way I can get back control of my account?
http://support.prohashing.com

do not use prohashing login, create new login.
do not mine on prohashing unless youre using a new protected account
wait for a responce from ticketing system