ZSEcoin issues

I have been mining ZSEcoin for a few months and have not got a single payout with it. the balance is up to 72,000 coins and just recently beside it says balance $0 and estimated fees/maximum payout are currently unavailable. I have been trying to withdraw this for a long time now with no luck. I have created a ticket a month ago with no response. Im now reaching out on the forums. ZSEcoin is available on cryptopia exchange. I would like the balance sent to cryptopia to help pay my power bill. Not sure why it wont send

cryptopia state they don't accept mining to their wallets

hope that this is helpful

yes I see that but I have never had an issue with it. I mine 10 coins to cryptopia but ZSEcoin is the only one that has never paid a single payout. all others have no issues . I can try downloading ZSE wallet but it seems here the issue is on prohsahing end of things