Monero Forfeited balance ? .

nukepower
Archived posts: 65
Joined: Jul 26, 2016

Re: Monero Forfeited balance ? .

by nukepower · · Post #22546

trying again ,

why was my xmr balanced Forfeited I lowered the withdrawal because i felt it was to high to wait for but i didn't Forfeit it .

2018-06-23 Forfeit Monero -0.07482586 - - balance

and I did put in a ticket and on one I'm aware of got back with me . instead I'm being ignored like I'm lying or making up shit .

I gave up for while if i don't get it back i don't at least have the respect to let me know.
CSZiggy avatar
CSZiggy
Archived posts: 627
Joined: Jan 31, 2018

Re: Monero Forfeited balance ? .

by CSZiggy · · Post #22547

They were having issues with E-mails sending out.
They have fixed at least 2 issues since and E-mails may work better now.

I would guess the system DID send you out responses and they were just blocked along the way to you.

Reply with the ticket # and I'm sure Chris and Steve will look into it for you.
But if it's been over a few months with no response, the ticket's likely been deleted. I think they clear out issues that havent gotten any updates to their requests for more info within a certain time frame.

Good Luck.