LTC issue

avilanch2000
Archived posts: 9
Joined: May 19, 2015

LTC issue

by avilanch2000 · · Post #1720

Having an issue with my LTC not fully withdrawing. I have about.06 LTC that wont withdraw from my account. However if I mine LTC what I mine for the day will withdraw but the.06 stays If I stop mining then it still sits there. Any thoughts?
Chris Sokolowski avatar
Chris Sokolowski
Site Admin
Archived posts: 945
Joined: Aug 27, 2014

Re: LTC issue

by Chris Sokolowski · · Post #1742

I've spent hours investigating this today, and it's still stumping me. You definitely are owed that money, but our payout script is not showing your account as requiring a payout. I am continuing to test the payout script line by line to see what could be causing this.
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: LTC issue

by Steve Sokolowski · · Post #1757

Chris determined the cause of this issue. Unfortunately, it is not good news.

The cause of the problem is that the balances being displayed on the website do not include the transaction fees charged when customers click "ignore payout threshold." The 0.06 litecoins is equal to the transaction fees incurred over the lifetime of the account by ignoring the payout threshold. Therefore, these coins are not actually owed, and the payout script is functioning properly :(

We will fix the bug in the website as soon as possible so that the correct balances are displayed. Sorry for the confusion, and I wish that the answer was more positive.
avilanch2000
Archived posts: 9
Joined: May 19, 2015

Re: LTC issue

by avilanch2000 · · Post #1759

I can understand those kinds of issues Thank you for the feedback. Unfortunately I'm using a fairly small miner and would take quite a long time to reach the payout threshold.

Thanks For providing me with an answer.