Missing Payments

Hello dears,

i already open an SR but i could not logon to see if i have an answer and a password reset is not possible, so i open a request here.

Since April i'm missing a lot of Payments, could you please check this ?

username : denjoman

Missing Payments from

03.04
04.04
05.04
07.04
08.04
09.04
11.04
14.04
15.04
16.04
17.04
19.04
20.04
21.04
22.04
23.04
and from 24.04 until today!!

Regards

Requests here wont be answered.

You need to put in a ticket with support.prohashing.com
its not the same system as the forums or the website, so you may have to make a whole new account in order to login and place the ticket.

We would need more data to even begin to guess, but there is a threshold limit that needs to be reached in order for you to get a payout. Depending on the payout coin you are choosing and how much you are making per day, it may take every 3rd or 4th day before you get a payout.

From your missing payments looks like you did get paid on 6, 10, 12, 13, 18. Not sure how much you are making, if its X11 or equihash maybe $2-$3 a day? If you are asking for bitcoin payouts you need to have $10 before you can get a payment, so it may take a few days to reach that unless there was good luck or a higher payout. Again, without more info I'm just putting a guess out.

Only the offficial support channel will have access to all the data.

If you haven't gotten a payment since the 24th of last month, did you check the settings page to see if you have the IRS info filled out?
If you have made over $600 this year and not filed, your payments might be held up.

Good Luck!

Thanks for your Answer CSZiggy
I already open a Ticket, but no Answer.
My Treshold is reached every Day and in the first 6 Weeks i receive a payment every Day, but since 03.04 i have the Problem to receive LTC to my Wallet. I'm not Living in the States, so i dont need to fill the IRS Info, right?`

Regards

No you still do need to fill it out.

Even if not US resident, and without filling it that may be why its held up.

Have to file the forms to mine here.