Payouts from yesterday (March 31)

ryguy
Archived posts: 76
Joined: Apr 01, 2018

Payouts from yesterday (March 31)

by ryguy · · Post #17614

Has anyone else noticed that they have yet to be paid out for earnings from yesterday (March 31)? Since it is still within the 24-hour window I don't want to open a support ticket yet, but normally I would have received payment hours ago.

Yes I've submitted tax info and my payment threshold is well below the amount I should be paid.

If I don't receive a payment sometime today I will open a support ticket, but I wanted to see if anyone else had the same issue.

Thanks!
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: Payouts from yesterday (March 31)

by Steve Sokolowski · · Post #17618

gaafor wrote:
ryguy wrote:

but I wanted to see if anyone else had the same issue.

Thanks!
Same issue since 3 days , I already submit a support ticket BUT no response !!
There are zero support tickets in the queue that have had no responses.

Please check your ticket again. There is definitely an update, even if it's just to say that Chris is addressing the issue.

In regards to ryguy's question, it is true that some coins haven't paid, and that's why there is a 24-hour window for payouts and there is no guaranteed time. The time hasn't yet elapsed, so we appreciate your patience.
gaafor
Archived posts: 23
Joined: Mar 30, 2018

Re: Payouts from yesterday (March 31)

by gaafor · · Post #17749

Steve Sokolowski wrote:
gaafor wrote:
ryguy wrote:

but I wanted to see if anyone else had the same issue.

Thanks!
Same issue since 3 days , I already submit a support ticket BUT no response !!
There are zero support tickets in the queue that have had no responses.

Please check your ticket again. There is definitely an update, even if it's just to say that Chris is addressing the issue.

In regards to ryguy's question, it is true that some coins haven't paid, and that's why there is a 24-hour window for payouts and there is no guaranteed time. The time hasn't yet elapsed, so we appreciate your patience.
Till new I put 2 ticket :
----
[Payouts] -- UST-3821 --I didn't get paid --User Support Tickets --Waiting for support
[Payouts] --UST-3763 --i didn't get paid --User Support Tickets --Waiting for support

no response, no answer !!