S9 Not Reporting In

bluethundr
Archived posts: 31
Joined: Nov 27, 2017

S9 Not Reporting In

by bluethundr · · Post #17230

Hello,

My connection on my S9 says that it's live to prohashing,com on my miner stats page on the miner itself.

But on the prohasing.com site it will appear as Undefined on the Live pool stats on my earnings page, and then disappear. It keeps on doing that. Showing up as Undefined and disappearing. Over and over again.

I'm not sure if my hashes are counting. Can someone take a look at my account and find out what the problem is?

My password line just says: a=sha-256.

Thanks
bluethundr
Archived posts: 31
Joined: Nov 27, 2017

Re: S9 Not Reporting In

by bluethundr · · Post #17233

I just checked again. The status page on my miner just says the connection is 'Dead', now. Before it said it was alive. Nothing has changed in my config. The password line still says "a=sha-256". Is this a problem on the PH side?
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: S9 Not Reporting In

by Steve Sokolowski · · Post #17234

bluethundr wrote:I just checked again. The status page on my miner just says the connection is 'Dead', now. Before it said it was alive. Nothing has changed in my config. The password line still says "a=sha-256". Is this a problem on the PH side?
I think so, but I haven't been able to reproduce the issue this morning. I'm continuing to investigate. It seems to me that something causes miners to disconnect periodically, but only for this one algorithm.
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: S9 Not Reporting In

by Steve Sokolowski · · Post #17235

bluethundr wrote:Hello,

My connection on my S9 says that it's live to prohashing,com on my miner stats page on the miner itself.

But on the prohasing.com site it will appear as Undefined on the Live pool stats on my earnings page, and then disappear. It keeps on doing that. Showing up as Undefined and disappearing. Over and over again.

I'm not sure if my hashes are counting. Can someone take a look at my account and find out what the problem is?

My password line just says: a=sha-256.

Thanks
What is your username, so that I can investigate this "undefined" issue?
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: S9 Not Reporting In

by Steve Sokolowski · · Post #17253

bluethundr wrote:I notice the connection on SHA-256 is more stable now. It's lasting for longer amounts of time. However disconnects are still happening.


FYI
When you disconnect, does the miner attempt to authorize again? When it does, could you send me the specific error message that the miner is returning?
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: S9 Not Reporting In

by Steve Sokolowski · · Post #17254

bluethundr wrote:I notice the connection on SHA-256 is more stable now. It's lasting for longer amounts of time. However disconnects are still happening.


FYI
I have a theory. Could you provide us with your IP address, or, if you're worried about attacks here, submit a ticket with it so I can investigate?