Missing Verge Payout

AppleMiner avatar
AppleMiner
Archived posts: 715
Joined: Sep 30, 2017

Re: Missing Verge Payout

by AppleMiner · · Post #15940

If you are having a payout issue, the payout eligible has had a checkmark on it and you did not get paid for longer than 24-hours,

Please put in a ticket with support.prohashing.com and they will look into it for you.
If you put in a ticket before 24 hours has passed it may be delayed/ignored if it hasnt been over 24 hours.
AppleMiner avatar
AppleMiner
Archived posts: 715
Joined: Sep 30, 2017

Re: Missing Verge Payout

by AppleMiner · · Post #15945

Maybe check the wallet its being sent to?

If the wallet you are getting payments to wasn't updated to the latest verge version they might not be able to receive it on their end because they are not synced up, that would be the receiving wallet side of the issue.
Sue-Bee
Archived posts: 15
Joined: Jan 25, 2018

Re: Missing Verge Payout

by Sue-Bee · · Post #15973

done both of those... stopped Verge.. about $47 is stuck somewhere in limbo... that was sent, never received ...
Ever since the error happened.. I'm hoping to hear back from Support.. they have been quiet.. i'm assuming just busy with tracking this issue?