live worker status

i have 5 d3's setup but after an hour of running the live worker status will only say 1 d3 is running. I can see that all the d3's are still running on the worker history charts and also on miner's antminer status page.

can anyone suggest why all my miners status won't show up? this has been going on for about a day now. i've tired resetting the miners and it didn't help.

thanks