Payment not received

Hello, I'm waiting for payment on the 21st. Since the balance sheet is Payout Reddcoin, and ID is still not there. Today I have already begun 28 Tuesdays ... How long to wait?

r888r888 wrote:Hello, I'm waiting for payment on the 21st. Since the balance sheet is Payout Reddcoin, and ID is still not there. Today I have already begun 28 Tuesdays ... How long to wait?

Wait to be replied to your ticket.

Payment for today has been logged with no transaction hash. Please investigate. Thanks!

Helotours wrote:Payment for today has been logged with no transaction hash. Please investigate. Thanks!

What payment?
What date is TODAY?
What coin?

What account?

If it has been over 24 hours, please put a ticket in Https://support.prohashing.com

Already put a ticket in.
Payment 12/2/2017
Peercoin (PPC)
Account: helotours

Note: no automated email response from support generating ticket #.

Helotours wrote:Already put a ticket in.
Payment 12/2/2017
Peercoin (PPC)
Account: helotours

Note: no automated email response from support generating ticket #.

Chris spent 10 hours last night trying to figure out the E-Mail support ticket issue, and that's why there aren't any E-Mails being generated and why we aren't releasing the parallel server today. I'm going to continue where he left off to see if I can get this and the other backend tools set up. I apologize for the problem.

I have about $42.00 in BTC and I have lowered the threshold to get it to pay so it should trigger a payout but it is not working.. Please check this for me.
I have it lowered to .00256 payout and network min is .0025 so it should trigger the payout?

.0025 now worth above $42. We'll re-examine the transaction fees on the bitcoin network, but I don't think it's worth using that network for payments of less than $20 anymore.