Chris working to resolve more connectivity issues

Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Chris working to resolve more connectivity issues

by Steve Sokolowski · · Post #8613

Chris believes that the connectivity issues that some miners are experiencing today are caused by the configuration of Javapipe, our DDoS protection provider. They told him that we are one of their biggest users of data in their datacenters, and that they wanted to perform some optimizations to their networks to see if they can make things work better for us.

Chris is working back and forth with them through their support ticketing system to determine the cause of the problem and to see what differentiates customers who experience connectivity issues from those who do not experience issues. He'll update everyone later tonight with his findings.
Lord11
Archived posts: 2
Joined: Aug 31, 2017

Re: Chris working to resolve more connectivity issues

by Lord11 · · Post #8616

Dear All,
I'm also experiencing connection issues. I also read, that some of you also have.
So, if I connect from my home ISP, the trace is:
...
6 10 ms 11 ms 10 ms at-vie05b-ri3-ae12-0.aorta.net [213.46.173.125]
7 10 ms 12 ms 11 ms ae6.cr0-vie2.ip4.gtt.net [46.33.84.85]
8 128 ms 127 ms 127 ms xe-5-0-2.cr1-chi1.ip4.gtt.net [89.149.141.177]
9 130 ms 129 ms 130 ms 427.xe2-0-0.br1.ch2.newcontinuum.net [173.205.36.74]
10 130 ms 130 ms 130 ms xe2-0-3.br0.newcontinuum.net [173.243.122.246]
11 131 ms 138 ms 130 ms 29-96-79-64.as20278.net [64.79.96.29]
12 131 ms 132 ms 132 ms 215-14-88-167.reverse-dns [167.88.14.215]

This works fine.

However, if I connect from my "mining site" (different ISP), I can see this:
...
6 18 ms 17 ms 17 ms 81.183.3.131
7 35 ms 35 ms 35 ms decix1.ixreach.com [80.81.194.132]
8 137 ms 137 ms 137 ms s1.thn.lon.ixreach.com [91.196.187.65]
9 140 ms 139 ms 139 ms 31.217.130.38
10 138 ms 139 ms 138 ms xe2-0-3.br0.newcontinuum.net [173.243.122.246]
11 139 ms 145 ms 149 ms 29-96-79-64.as20278.net [64.79.96.29]
12 139 ms 139 ms 139 ms 215-14-88-167.reverse-dns [167.88.14.215]

This is problematic: it is ok for ~2-3 minutes, but then disconnects for ~5-10 minutes.
(I'm not sure if information can help, I'm just trying)
Thx
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: Chris working to resolve more connectivity issues

by Steve Sokolowski · · Post #8618

Lord11 wrote:Dear All,
I'm also experiencing connection issues. I also read, that some of you also have.
So, if I connect from my home ISP, the trace is:
...
6 10 ms 11 ms 10 ms at-vie05b-ri3-ae12-0.aorta.net [213.46.173.125]
7 10 ms 12 ms 11 ms ae6.cr0-vie2.ip4.gtt.net [46.33.84.85]
8 128 ms 127 ms 127 ms xe-5-0-2.cr1-chi1.ip4.gtt.net [89.149.141.177]
9 130 ms 129 ms 130 ms 427.xe2-0-0.br1.ch2.newcontinuum.net [173.205.36.74]
10 130 ms 130 ms 130 ms xe2-0-3.br0.newcontinuum.net [173.243.122.246]
11 131 ms 138 ms 130 ms 29-96-79-64.as20278.net [64.79.96.29]
12 131 ms 132 ms 132 ms 215-14-88-167.reverse-dns [167.88.14.215]

This works fine.

However, if I connect from my "mining site" (different ISP), I can see this:
...
6 18 ms 17 ms 17 ms 81.183.3.131
7 35 ms 35 ms 35 ms decix1.ixreach.com [80.81.194.132]
8 137 ms 137 ms 137 ms s1.thn.lon.ixreach.com [91.196.187.65]
9 140 ms 139 ms 139 ms 31.217.130.38
10 138 ms 139 ms 138 ms xe2-0-3.br0.newcontinuum.net [173.243.122.246]
11 139 ms 145 ms 149 ms 29-96-79-64.as20278.net [64.79.96.29]
12 139 ms 139 ms 139 ms 215-14-88-167.reverse-dns [167.88.14.215]

This is problematic: it is ok for ~2-3 minutes, but then disconnects for ~5-10 minutes.
(I'm not sure if information can help, I'm just trying)
Thx
You are connecting a miner from your home site? Is it the same type of miner as you are connecting from the mining site?

We can't reproduce this issue currently.
Lord11
Archived posts: 2
Joined: Aug 31, 2017

Re: Chris working to resolve more connectivity issues

by Lord11 · · Post #8619

Steve Sokolowski wrote:
Lord11 wrote:Dear All,
I'm also experiencing connection issues. I also read, that some of you also have.
So, if I connect from my home ISP, the trace is:
...
6 10 ms 11 ms 10 ms at-vie05b-ri3-ae12-0.aorta.net [213.46.173.125]
7 10 ms 12 ms 11 ms ae6.cr0-vie2.ip4.gtt.net [46.33.84.85]
8 128 ms 127 ms 127 ms xe-5-0-2.cr1-chi1.ip4.gtt.net [89.149.141.177]
9 130 ms 129 ms 130 ms 427.xe2-0-0.br1.ch2.newcontinuum.net [173.205.36.74]
10 130 ms 130 ms 130 ms xe2-0-3.br0.newcontinuum.net [173.243.122.246]
11 131 ms 138 ms 130 ms 29-96-79-64.as20278.net [64.79.96.29]
12 131 ms 132 ms 132 ms 215-14-88-167.reverse-dns [167.88.14.215]

This works fine.

However, if I connect from my "mining site" (different ISP), I can see this:
...
6 18 ms 17 ms 17 ms 81.183.3.131
7 35 ms 35 ms 35 ms decix1.ixreach.com [80.81.194.132]
8 137 ms 137 ms 137 ms s1.thn.lon.ixreach.com [91.196.187.65]
9 140 ms 139 ms 139 ms 31.217.130.38
10 138 ms 139 ms 138 ms xe2-0-3.br0.newcontinuum.net [173.243.122.246]
11 139 ms 145 ms 149 ms 29-96-79-64.as20278.net [64.79.96.29]
12 139 ms 139 ms 139 ms 215-14-88-167.reverse-dns [167.88.14.215]

This is problematic: it is ok for ~2-3 minutes, but then disconnects for ~5-10 minutes.
(I'm not sure if information can help, I'm just trying)
Thx
You are connecting a miner from your home site? Is it the same type of miner as you are connecting from the mining site?

We can't reproduce this issue currently.
I tested it with the same version of NVIDIA ccminer. When ccminer can not connect, at the same time, the Antminers can not connect. So I think the issue is somewhere on the network. (Of course, it can be even a problem by my local ISP)
The problem started around 8/29 11:00PM UTC
tabak6
Archived posts: 11
Joined: Jun 28, 2017

Re: Chris working to resolve more connectivity issues

by tabak6 · · Post #8623

"update your DNS records" Where? On the computer? In a mine? On Router? Poioit "stupid blonde" please !!!!
It seems that the site blocks IP addresses, they found a way to get rid of users! Those posts inform you that you need to update the DNC. I did it, on Saturday and everything worked fine until Wednesday, and now 5 minutes of connection and falls off to the reserve pool!