No payout

banjags
Archived posts: 5
Joined: Oct 09, 2014

No payout

by banjags · · Post #363

I have been hashing here on and off for a few days now and I have not received a payout. My balances are well above the required amounts. When will my payout occur?
Chris Sokolowski avatar
Chris Sokolowski
Site Admin
Archived posts: 945
Joined: Aug 27, 2014

Re: No payout

by Chris Sokolowski · · Post #364

Payouts occur the morning after the balances mature. I looked at your account, and your aged balances only went above the threshold as of today. You can expect all the aged balances in your account to be paid out this upcoming morning.
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: No payout

by Steve Sokolowski · · Post #366

Hi banjags,

I looked into this issue this morning after the peercoin payouts failed. Whereas before the payouts didn't happen because you were below the payout threshold, this time they failed because we discovered that your payout was below Cryptsy's withdrawal threshold. Therefore, there wasn't enough money in our wallet to pay you, as you are the only person who requested payouts in peercoins.

I can't do it now because we use 2-factor authentication and I don't have access to the phone, but I've asked Chris to overbuy peercoins so that we get above the Cryptsy withdrawal threshold. This afternoon, he'll execute the Cryptsy withdrawal, make sure that you're paid, and add a little more for your trouble.

I apologize for the inconvenience.