Downtime this morning

jaybizz
Archived posts: 16
Joined: Jun 18, 2017

Re: Downtime this morning

by jaybizz · · Post #7226

Honestly, if the service as-is can't keep up with demand, you should think about blocking (or at least capping) rented hash from NH. Those of us with actual miners shouldn't be punished with lower quality service. At least until you're able to optimize things enough to handle the extra workload.
AvPro
Archived posts: 66
Joined: May 23, 2017

Re: Downtime this morning

by AvPro · · Post #7232

jaybizz wrote:Honestly, if the service as-is can't keep up with demand, you should think about blocking (or at least capping) rented hash from NH. Those of us with actual miners shouldn't be punished with lower quality service. At least until you're able to optimize things enough to handle the extra workload.
It sounds like it could be pure number of users / workers. Improvements to the Hashrate capacity of the pool were made earlier this month. I believe the pool can handle a good amount more than the hashrate that is presently connected
Steve Sokolowski avatar
Steve Sokolowski
Archived posts: 4559
Joined: Aug 27, 2014

Re: Downtime this morning

by Steve Sokolowski · · Post #7234

AvPro wrote:
jaybizz wrote:Honestly, if the service as-is can't keep up with demand, you should think about blocking (or at least capping) rented hash from NH. Those of us with actual miners shouldn't be punished with lower quality service. At least until you're able to optimize things enough to handle the extra workload.
It sounds like it could be pure number of users / workers. Improvements to the Hashrate capacity of the pool were made earlier this month. I believe the pool can handle a good amount more than the hashrate that is presently connected
We deployed another fix last weekend to limit the number of shares per second that a miner can submit with a static difficulty. Miners who try to submit more shares are reassigned to a higher difficulty after five minutes.

Unfortunately, it would take just as much work to try to ban people and limit accounts as it would to simply start fixing the true issue. Our current thoughts are that we will raise fees soon to reduce the number of customers, and then lower them as capacity increases.
vhmanu avatar
vhmanu
Archived posts: 55
Joined: Apr 21, 2017

Re: Downtime this morning

by vhmanu · · Post #7236

i had hopes my short NH order would be fine. Had no rejections (started after order finished).
shareserver crashed a few minutes ago right at the part where those shares would have been processed :(
Whole order gone into nothingness :(
jaybizz
Archived posts: 16
Joined: Jun 18, 2017

Re: Downtime this morning

by jaybizz · · Post #7238

Steve Sokolowski wrote:
AvPro wrote:
jaybizz wrote:Honestly, if the service as-is can't keep up with demand, you should think about blocking (or at least capping) rented hash from NH. Those of us with actual miners shouldn't be punished with lower quality service. At least until you're able to optimize things enough to handle the extra workload.
It sounds like it could be pure number of users / workers. Improvements to the Hashrate capacity of the pool were made earlier this month. I believe the pool can handle a good amount more than the hashrate that is presently connected
We deployed another fix last weekend to limit the number of shares per second that a miner can submit with a static difficulty. Miners who try to submit more shares are reassigned to a higher difficulty after five minutes.

Unfortunately, it would take just as much work to try to ban people and limit accounts as it would to simply start fixing the true issue. Our current thoughts are that we will raise fees soon to reduce the number of customers, and then lower them as capacity increases.
This particular issue, with high rejects/stales and whatnot, seems to have really cropped up in the past few days - has this "fix" been looked into as far as potentially causing the current issue?

And as far as raising fees to basically turn customers away... that is definitely not a good way to keep customers in the long run. There has to be a better solution than that.