ETC payout missing and more not triggering

why_a_penny
Archived posts: 2
Joined: Jul 03, 2017

ETC payout missing and more not triggering

by why_a_penny · · Post #6966

So I show one payout that was never received, and the balance continues to grow even though over payout threshold for several days. Should i send an email to them? I dont see any announcements that anything is wrong, just wanted to make sure there wasn't a bigger problem ongoing in which case me sending an email would just cause more delay due to them having to respond to emails instead of work on the issue.

why_a_penny
FRISKIE avatar
FRISKIE
Archived posts: 117
Joined: Apr 16, 2017

Re: ETC payout missing and more not triggering

by FRISKIE · · Post #6968

Hey, there was info in some of the posts, the issue has been caused by blocking UDP as mitigation of the DDoS attacks, geth uses UDP and Chris was looking into ways for a workaround.

I know he's been able to issue the payments by some manual process, but preparations for the upgrade later today have taken priority.

What I would do is email the request to contact@prohashing.com and maybe have a bit of patience for him to work the support queue again after the upgrade is complete (and whatever issues inevitably popup and need to be resolved :) )

Hope that helps!
FRISKIE
rootdude avatar
rootdude
Archived posts: 76
Joined: Jan 07, 2015

Re: ETC payout missing and more not triggering

by rootdude · · Post #6978

why_a_penny wrote:So I show one payout that was never received, and the balance continues to grow even though over payout threshold for several days. Should i send an email to them? I dont see any announcements that anything is wrong, just wanted to make sure there wasn't a bigger problem ongoing in which case me sending an email would just cause more delay due to them having to respond to emails instead of work on the issue.

why_a_penny
I'm having the same issue... no payments for a few days now with ETC.