Chat archive · 2021-02
mikasdjricky · · #95532
Lupy · · #95533
Steve Sokolowski · · #95534
Lupy wrote: Any chance you can post, and acknowledge the issue with earnings?There was already a message sent to customers affected; the merge mining issue was just an arithmetic error, no money was actually lost and nobody earned less
Steve Sokolowski · · #95535
mikasdjricky · · #95536
Steve Sokolowski wrote:Hi there Steve, The problem is that in the 31/01/2021 you have only pay 0.00040451 BTC, wich is half of the normal, so i have losshalf my earnings, ca you please review that.Lupy wrote: Any chance you can post, and acknowledge the issue with earnings?There was already a message sent to customers affected; the merge mining issue was just an arithmetic error, no money was actually lost and nobody earned less
Steve Sokolowski · · #95537
mikasdjricky · · #95539
Steve Sokolowski wrote: Could you clarify what you’re referring to as the "normal" payout is? You should not expect to earn as much as the previous two days, because the price of dogecoins fell dramatically during those daysI’ve already sent the explanations in the support, for that reason, please respond and i kindly request you to correct my earnings values for the 31/01/2021.
Steve Sokolowski · · #95540
mikasdjricky wrote:Please review the post at https://forums.prohashing.com/viewtopic.php?f=4&p=27760#p27760. Does that explain your situation?Steve Sokolowski wrote: Could you clarify what you’re referring to as the "normal" payout is? You should not expect to earn as much as the previous two days, because the price of dogecoins fell dramatically during those daysI’ve already sent the explanations in the support, for that reason, please respond and i kindly request you to correct my earnings values for the 31/01/2021.
mikasdjricky · · #95541
Steve Sokolowski wrote:As i explain you in the support, i only have one script miner, an Antminer L3, that only makes a minor part of the normal earnings... It’s residual..mikasdjricky wrote:Please review the post at https://forums.prohashing.com/viewtopic.php?f=4&p=27760#p27760. Does that explain your situation?Steve Sokolowski wrote: Could you clarify what you’re referring to as the "normal" payout is? You should not expect to earn as much as the previous two days, because the price of dogecoins fell dramatically during those daysI’ve already sent the explanations in the support, for that reason, please respond and i kindly request you to correct my earnings values for the 31/01/2021.
Steven Godshall · · #95543
Soggydan · · #95545
Soggydan · · #95546
starkest · · #95549
Steve Sokolowski · · #95551
starkest wrote: hi, i have a bitmain K5 ive been runnung for awhile on anotber pool. I would definitely bring it over here if i could. Im not sure if thats something you guys can or would want to do. It runs eaglesong algoUnfortunately, we don’t currently have plans to support Eaglesong - sorry to disappoint you!
XXXJAYXXX · · #95552
Steve Sokolowski · · #95555
XXXJAYXXX wrote: Whats happening with ETH token payouts? I have a bunch of PPT and NPXS sitting on the site that is now showing $0 value?We’re not aware of any widespread issues, but we can certainly help if you submit a support ticket to Chris!
Ctrent33 · · #95558
RCMco · · #95569
Banished_Privateer · · #95574
Steve Sokolowski · · #95575
Banished_Privateer wrote: I’m sorry Steve, but I haven’t heard back from you or Christopher. I’m waiting for some further explanation but it is really odd cutting suddenly all contact.There are no tickets in the support system that have no replies at the moment; are you sure that you submitted a ticket? If you made a forum post, some community members may help you, but the only way to ensure immediate support is to submit a ticket.
Banished_Privateer · · #95576
Steve Sokolowski · · #95577
Banished_Privateer wrote: I’ve submitted one and it has been set status "waiting for support", I’ve been told by you to wait 12 hours. Now I can’t access the Jira account and I can’t recover password, as if the account got deleted. I still have the entire ticket history on my email as everything is automatically sent on it too. Maybe it’s just some server database issue, that I don’t know but I have difficulty contacting you now. I tried using contact option on the forums as well to "administators" but didn’t get any answer either. My username and email are the same on all platforms, so you can link them as one person.We’re not aware of any problems that would result in the JIRA system causing an account to be disabled. As to the tickets, Chris reviews tickets from 4pm to 4am EST, so that’s when a response is most likely to be given - thanks!
Banished_Privateer · · #95578
sirslayerjr · · #95579
cindyk · · #95581
Steve Sokolowski · · #95582
cindyk wrote: Does the main site go down often?We’re not aware of any site issues during the past month, but you can feel free to submit a support ticket and we’ll be glad to try to resolve your individual problem - thanks!
jstomac · · #95583
cindyk · · #95586
Steve Sokolowski wrote: We’re not aware of any site issues during the past month, but you can feel free to submit a support ticket and we’ll be glad to try to resolve your individual problem - thanks!
Steve Sokolowski wrote:cindyk wrote: Does the main site go down often?We’re not aware of any site issues during the past month, but you can feel free to submit a support ticket and we’ll be glad to try to resolve your individual problem - thanks!
Steve Sokolowski wrote:cindyk wrote: Does the main site go down often?We’re not aware of any site issues during the past month, but you can feel free to submit a support ticket and we’ll be glad to try to resolve your individual problem - thanks!
Steve Sokolowski wrote:cindyk wrote: Does the main site go down often?We’re not aware of any site issues during the past month, but you can feel free to submit a support ticket and we’ll be glad to try to resolve your individual problem - thanks!
cindyk · · #95588
mikasdjricky · · #95590
mikasdjricky · · #95591
burek99_ · · #95592
Banished_Privateer · · #95593
Banished_Privateer · · #95595
jstomac · · #95598
jstomac · · #95601
solarminer · · #95603
solarminer · · #95604
solarminer wrote: PPLNS questionIt seems to always say First Round and after 6 hours with numerous blocks found I haven’t recieved any credit.
Steve Sokolowski · · #95605
solarminer wrote:We’re not aware of any widespread issues, so please submit a support ticket about this so we can gather more information - thanks!solarminer wrote: PPLNS questionIt seems to always say First Round and after 6 hours with numerous blocks found I haven’t recieved any credit.
ltc2084 · · #95606
ltc2084 · · #95607
Steve Sokolowski · · #95608
Banished_Privateer · · #95609
Steve Sokolowski · · #95610
Steve Sokolowski · · #95611
Steve Sokolowski · · #95612
Steve Sokolowski · · #95613
solarminer · · #95615
Steve Sokolowski · · #95616
solarminer wrote: Is there a way to see the pplns activity of the whole pool. Trying to figure out if anyone else is mining zcash or digibytethe "live coin status" page now has a large chart displaying that
solarminer · · #95617
Steve Sokolowski wrote:When looking in that page it shows total miners, it doesn’t specify pplns. Also one of my miners is running sha-256 and it shows 0 miners under that algosolarminer wrote: Is there a way to see the pplns activity of the whole pool. Trying to figure out if anyone else is mining zcash or digibytethe "live coin status" page now has a large chart displaying that
solarminer · · #95624
nyspsycho1 · · #95625
solarminer · · #95626
nyspsycho1 wrote: i do solorI’m putting a few of my miners on it but it seems like a block hasn’t been found in a long time.
nyspsycho1 · · #95627
dixieman · · #95628
Banished_Privateer · · #95629
nyspsycho1 · · #95630
solarminer · · #95632
Steve Sokolowski · · #95633
solarminer wrote: 3 days with 3 s9’s and an l3+ on digibyte with nothing. Painful. I guess that’s the perfect explanation why proswitching worksIf you could submit a support ticket, we’ll be glad to help! We’re not aware of aware of any widespread issues, so we’ll need to troubleshoot with your specific miners - thanks!
solarminer · · #95634
Steve Sokolowski wrote:I have, I also was recently told that I should be using a password that is contrary to what the worker configurator showssolarminer wrote: 3 days with 3 s9’s and an l3+ on digibyte with nothing. Painful. I guess that’s the perfect explanation why proswitching worksIf you could submit a support ticket, we’ll be glad to help! We’re not aware of aware of any widespread issues, so we’ll need to troubleshoot with your specific miners - thanks!
sameeralbulushi · · #95635
solarminer · · #95636
sameeralbulushi wrote: Prohashing.com web page is down at this moment?I can’t get in either.
beridzee · · #95637
solarminer wrote:sameeralbulushi wrote: Prohashing.com web page is down at this moment?I can’t get in either.
solarminer wrote:sameeralbulushi wrote: Prohashing.com web page is down at this moment?I can’t get in either.
solarminer wrote:sameeralbulushi wrote: Prohashing.com web page is down at this moment?I can’t get in either.
solarminer wrote:sameeralbulushi wrote: Prohashing.com web page is down at this moment?I can’t get in either.
beridzee · · #95638
beridzee · · #95639
mikasdjricky · · #95640
solarminer · · #95641
casmic · · #95642
NearlyDeparted · · #95643
dbs101 · · #95644
dixieman · · #95645
dixieman · · #95646
Steve Sokolowski · · #95647
dixieman wrote: and yes the Digibyte was wide spread- for 4 days people were finding Scrypt Digi blocks but some of is were stuck on a block in pplns modeWe still haven’t seen any support tickets about this issue; we encourage you to submit one if there is a problem so that we can investigate it - thanks!
mikasdjricky · · #95648
casmic · · #95649
Steven Godshall · · #95650
dixieman · · #95651
ClankTech · · #95652
solarminer · · #95653
ClankTech · · #95654
sonicrules · · #95655