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Chat archive · 2020-08

Forum notification · · #94730

has started a new topic: Change in terminology to "full pay-per-share"

KeezaZA · · #94732

Any updates on Cardano payouts?

Steve Sokolowski · · #94733

KeezaZA wrote: Any updates on Cardano payouts?
Unfortunately not. Our money is frozen in exchanges right now.

Steve Sokolowski · · #94734

Until Binance unlocks its wallet, we can’t pay customers - you can submit a support ticket to Binance asking them to unlock their wallet if you want to speed thing sup

Steve Sokolowski · · #94735

We successfully implemented and tested the payouts, and there is plenty of money available, we just can’t get it out of Binance

KeezaZA · · #94736

Thanks for the update Steve!

groundlevelmining · · #94737

Is Odo down??

Steve Sokolowski · · #94739

groundlevelmining wrote: Is Odo down??
There’s an unknown problem that’s causing the daemon to reject blocks as being too easy - Chris is looking into it and we hope to get it resolved within a day

PolakCrypto · · #94740

why isnt ethereum mining allowed? what did you guys do break it @steve sokolowski

Forum notification · · #94742

has started a new topic: Payout thresholds adjusted

Steve Sokolowski · · #94743

PolakCrypto wrote: why isnt ethereum mining allowed? what did you guys do break it @steve sokolowski
For an unknown reason, there were cloud mining rentals that didn’t submit enough blocks, so we disabled the coin until we could investigate. Unfortunately, higher priorities like the Digibyte block rejections have come up, and we don’t have enough manpower to resolve both simultaneously

PolakCrypto · · #94744

Steve Sokolowski wrote:
PolakCrypto wrote: why isnt ethereum mining allowed? what did you guys do break it @steve sokolowski
For an unknown reason, there were cloud mining rentals that didn’t submit enough blocks, so we disabled the coin until we could investigate. Unfortunately, higher priorities like the Digibyte block rejections have come up, and we don’t have enough manpower to resolve both simultaneously
heres a reason that you wont put in your polls about why people choose not to mine at prohashing. Frequent errors and bugs ETH is profitable to mine right now and its not available, so people will go to other pools

Steve Sokolowski · · #94745

The polls are created to try to figure out things that we don’t know, which is why the answers are sometimes limited or seem strange. That issue wouldn’t be included because we know that such issues are a problem. We are completely aware that the ETH issue exists, that some customers may choose to go elsewhere, and we apologize for that. Unfortunately, there’s nothing we can do about it immediately because we don’t have enough money to hire more manpower - but it will be next on the list after Odocrypt mining is restored!

RCMco · · #94746

Does anyone know why the free payout level for CryptoCom Coin went from 50 to 368 ? Why such a big jump?

groundlevelmining · · #94747

Odo still dead!?

Steve Sokolowski · · #94748

RCMco wrote: Does anyone know why the free payout level for CryptoCom Coin went from 50 to 368 ? Why such a big jump?
The price of Ethereum has risen a lot recently, so the transaction fees required to pay out in this coin have also risen :(

Steve Sokolowski · · #94750

Steve Sokolowski wrote: Unfortunately, as the price of ETH rises, we expect to see ERC20 token fees to continue rising, and we need to keep fees at 1% of revenue in order to remain solvent - but we will lower the free payout threshold if the price of ETH starts falling again

NearlyDeparted · · #94751

MTP share processor is showing offline

NearlyDeparted · · #94752

seems all better now

Forum notification · · #94754

has started a new topic: Temporary orphan rate adjustment to Bitcoin SV

PolakCrypto · · #94757

ethereum classic down?

Steve Sokolowski · · #94758

PolakCrypto wrote: ethereum classic down?
it looks like it is, but unfortunately we don’t have the manpower to get it back up immediately because we are investigating a major issue with reduced income

Steve Sokolowski · · #94759

I’ll try to get someone to look at it as soon as possible

Steve Sokolowski · · #94760

I just talked to Chris - it turns out that Binance locked its ETC wallet

Steve Sokolowski · · #94761

you should submit a support ticket to Binance about that and once they unlock their wallet, we’ll be glad to continue mining

PolakCrypto · · #94762

LOL I dont have a binance account.

groundlevelmining · · #94764

ETH dead??

Steve Sokolowski · · #94765

groundlevelmining wrote: ETH dead??
please review yesterday’s comments

Forum notification · · #94771

has started a new topic: Increased SHA-256 payouts

Tanmits · · #94774

Any idea what’s up with MTP?

Tanmits · · #94775

Ha! magic post, its back up

knastversuch · · #94776

Yeah, MTP was up and now down again... I hope you can resolve this error, losing on money there :(

Steve Sokolowski · · #94777

how do you know it’s "down?" what specific error message or symptom are you seeing?

knastversuch · · #94778

I thought about copying the error for you guys, but it resolved over the last hours. I remember something along the lines: all coins in error ; deamon cant get the latest block; cant get price or no coins available on binance

knastversuch · · #94779

the third "error" is still in place, the other 2 resolved! i hope this helps, otherwise sry for interupting

Soggydan · · #94780

MTP still having issues?

Soggydan · · #94781

[09:04:10] ERROR - TCP Client: Connection was closed by pool.

knastversuch · · #94782

Mtp still in error: > 20200816 14:16:50 Authorizing... > 20200816 14:16:50 WARN: stratum_authorize: stratum_authorize can’t recv line > 20200816 14:16:50 ERROR: No connection, retry after 10 seconds

NearlyDeparted · · #94784

I think Binance has XZC wallets locked right now. Is that why MTP is down?

Steve Sokolowski · · #94785

NearlyDeparted wrote: I think Binance has XZC wallets locked right now. Is that why MTP is down?
it might be - I’ll ask Chris to look into this in the nexzt two hours

Soggydan · · #94786

MTP still down :(

Forum notification · · #94787

has started a new topic: MTP offline

generalphish · · #94788

Hey guys, just wondering if there’s an eta for eth or etc return?

S3KshuN8 · · #94789

Anyone else having trouble with live stats not updating?

ryguy · · #94790

@S3KshuN8 :  Yeah I put in a ticket about the live mining status section not updating

Forum notification · · #94791

has started a new topic: ETH and ETC still offline

Steve Sokolowski · · #94792

Please review the "news" section for more information - most of these problems are caused by exchanges that have "locked wallets"

Steve Sokolowski · · #94793

The system is offline and Chris is debugging

PolakCrypto · · #94794

how long is it going to be offline? or is that on a need to know basis?

ryguy · · #94795

@PolakCrypto :  Likely hard to say until they determine why it’s offline

PolakCrypto · · #94796

see if i lose all my shares and such related earnings. I got it all documented, switched pools to mine elsewhere till this comes back online

Forum notification · · #94797

has started a new topic: System downtime last night

Forum notification · · #94798

has started a new topic: Odocrypt and MTP fixes

mikasdjricky · · #94800

Steve, when do you think you will resolve my support ticket UST-8005, it’s been there for more than two day’s without response. can you please help me.

Forum notification · · #94803

has started a new topic: MTP mining offline for a longer period of time

Forum notification · · #94806

has started a new topic: Change in chat policy for new threads

Soggydan · · #94807

ETH having issues for anyone?

Soggydan · · #94808

Authorization failed because the static coin/algorithm combination is in error.

Steve Sokolowski · · #94809

Soggydan wrote: Authorization failed because the static coin/algorithm combination is in error.
https://forums.prohashing.com/viewtopic.php?f=4&t=7323

mikasdjricky · · #94811

Hi Steve, is the support working? Because i have a request there pending for support, to many days.

Steve Sokolowski · · #94814

mikasdjricky wrote: Hi Steve, is the support working? Because i have a request there pending for support, to many days.
I’m not aware of any tickets that have been lost or forgotten; every ticket is currently assigned to someone and being worked on

Forum notification · · #94815

has started a new topic: Trying to understand cloud mining rental services

RCMco · · #94818

Does anyone know how and how frequently the "Estimated Profit Per Day" calculator under the "Tools" tab is updated? Specifically, I am trying to understand how it obtains the estimated profit per day figure and how often that changes.

Steve Sokolowski · · #94819

RCMco wrote: Does anyone know how and how frequently the "Estimated Profit Per Day" calculator under the "Tools" tab is updated? Specifically, I am trying to understand how it obtains the estimated profit per day figure and how often that changes.
It averages the profits over the 24 hours between the last midnight EDT to this midnight EDT, so that instantaneous shifts aren’t erroneously calculated in the data

Steve Sokolowski · · #94820

you would have to wait until tomorrow to calculate the number again to see it change

Steve Sokolowski · · #94821

because it’s using yesterday’s figures, and because difficulty increases on average, the average outcome is a slight overestimate unless price is rising or hashrate falls

RCMco · · #94822

thanks you.

Forum notification · · #94823

has started a new topic: New website rollout plans

Soggydan · · #94824

has anyone else lost the MTP stats from the top of the forums page? all the others are displayer in real time but MTP is not listed, thx

ryguy · · #94825

@Soggydan :  It looks like there may only be room for 12 algos up there. The pool currently shows 16 on the live page, so 4 are missing

Steve Sokolowski · · #94826

ryguy wrote: @Soggydan :  It looks like there may only be room for 12 algos up there. The pool currently shows 16 on the live page, so 4 are missing
That’s right - the four algorithms with the least hashrate aren’t displayed on the forums

Steve Sokolowski · · #94827

we changed that because the list was getting too long

Soggydan · · #94828

could it be made to see the ones your interested in? i would like to see MTP but now cant. maybe a tick box kind of option

Soggydan · · #94829

i found it on the "Live Coin Status" but MTP is displaying Zero? is this rught?

Steve Sokolowski · · #94830

I don’t see MTP as zero

Steve Sokolowski · · #94831

I see that there are many miners connected

Steve Sokolowski · · #94832

are you sure you don’t have a connection issue?

Soggydan · · #94833

Steve Sokolowski wrote: are you sure you don’t have a connection issue?
Ahh yes, page updated now, cheers

NearlyDeparted · · #94834

MTP is reporting 29.69 PH/s on miningpoolstats and MTP (203.795 TH/s) on the live stats page.

Steve Sokolowski · · #94835

NearlyDeparted wrote: MTP is reporting 29.69 PH/s on miningpoolstats and MTP (203.795 TH/s) on the live stats page.
I’ll write about that in the morning; we refactored some code and it uncovered a bug that was present before but not obvious to everyone - Chris will apply share corrections shortly

Forum notification · · #94836

has started a new topic: Refactoring causes MTP issues

Forum notification · · #94839

has started a new topic: Pplns litecoi

Davidkej1990 · · #94840

Steve please help me

PolakCrypto · · #94841

can you check(as im not sure if you aware) or fix site issues? I cant view live earnings on my dashboard its blank and says lost connection to server with the (1 at the top) and cant see the "live" estimated earnings on main page wont show as usual

Chris Sokolowski · · #94842

I fixed the issue with the live data. No money was lost or missing; it was just a display issue on the website.

mikasdjricky · · #94843

Chris and Steve, it’s normal that a support ticket (UST-8005) i’ts pending from 19 August to solve?

Steve Sokolowski · · #94844

mikasdjricky wrote: Chris and Steve, it’s normal that a support ticket (UST-8005) i’ts pending from 19 August to solve?
Unfortunately, there are some tickets that are extremely complex and require significant investigation

Steve Sokolowski · · #94845

Chris has been working on one ticket, which involves litecoins that weren’t requested being credited to customer accounts, for about one year