Chat archive · 2020-02

looks like Straycoin hasnt paid out all week, exchange issues?

dnprod wrote: looks like Straycoin hasnt paid out all week, exchange issues?

I’ll forward this message to Chris for investigation

sorry to be a pain but I still haven’t received my TRX payment of 595.26513400 from 1/23

cretinous wrote: sorry to be a pain but I still haven’t received my TRX payment of 595.26513400 from 1/23

please submit a support ticket about this issue, so it can be tracked; I know that there was one other TRON ticket that Chris is working on, and if you submit a ticket he can do both at once

Is there a problem with payout coins? Going into settings and changing payout proportions for coins, only BTC shows up. It is currently not showing any of the other payout coins.

mstrozier wrote: Is there a problem with payout coins? Going into settings and changing payout proportions for coins, only BTC shows up. It is currently not showing any of the other payout coins.

I’m seeing exactly the same thing. I submitted a support ticket about an hour ago.

same, btc is working as backup for now. everything else offline.

Turning into more of a bigger issue I think. My live balances has not changed since 10:41:12am Eastern Time. It’s now 2:20pm Eastern Time.

I don’t see any problems and can’t replicate these issues

pool is not working? rigs are not connecting and payout coins showing red error.

Its now showing. When I look at my dashboard it now shows it’s updated 52 seconds ago. So what happened from 10:41am to 3:50pm today? As right now I’m showing quite a lost in comparison to prior days. Curious on the coins I would have earned in that 5 hour window went. I have a support ticket up with screen shots.

all workers down

Same. Here is the error coming up:

Authorization failed because the static coin/algorithm combination is in error.

Assuming a full server reboot?

looks like maybe reboot, i see a couple coming back online

Earnings are significantly lower and only 40 shares registered in my fail over pool. Where are the share corrections???

gnode wrote: Earnings are significantly lower and only 40 shares registered in my fail over pool. Where are the share corrections???

Read https://forums.prohashing.com/viewtopic.php?f=4&t=7045&p=25784#p25784

yeah I saw that. Looks my earnings are only 75% what they should be and it is not because of failover to the back up pool.

Will there be earnings corrections? My earnings for yesterday were 75% normal. I missing 6 hours of earnings and my miners were not on my fail over pool but were mining on Prohashing.

I am missing 6 hours of earning.

one more try: I am missing 6 hours of earnings.

all share corrections have been calculated and applied

about $1074 was distributed to customers, and then some customers had their payout proportions corrected if they chose that

When were the share corrections applied? I don’t see any change yesterday or today that makes up for the 6 hours of lost earnings.

Can I please get a Cardano payout? My ADA is way past the threshold for payout, it’s been 3 days or more.

what’s going on with cardano

finally paid out my Cardano today, thanks team

Could I suggest a change to the "Live Worker" status on this page? SHA-25 is currently listed second. Could this list be ordered by global hashrate (not just Prohashing) first, since you guys seem to like adding algorithms before working out all the kinks on the ones you already have?

You guys really need to consider letting PPLNS miners get paid in a smaller set of easily obtainable coins from the PPS set of coins...

S3KshuN8 wrote: You guys really need to consider letting PPLNS miners get paid in a smaller set of easily obtainable coins from the PPS set of coins...

I’m not clear what you’re referring to - why not allow PPLNS miners to PPLNS mine any coin?

And can I mine using nicehash power?

yu_yu wrote: And can I mine using nicehash power?

You’re welcome to connect using NiceHash miners; however, because NiceHash has not provided support to us and they do not prohibit illegal activities on their platform, we don’t devote time to answer support tickets about NiceHash issues

if you can figure out how to get NiceHash to connect, then good luck!

@ Steve Sokolowski thanks

Placed a support ticket as my Ravencoin payments are not coming through. Was doing fine until today Feb 9th.

Also please update your help support ticket. I had to choose a random coin as you do not have Ravencoin listed in the ticket system as a payment coin. However it is listed in settings as a payment coin. Ticket UST-7513

Njosh wrote: Hello, why is it that I can’t see block found in my dashboard yet from my antminer it’s clearly indicating the numbers of blocks!

This sounds like a complex issue that is going to require some significant investigation - please submit a support ticket so we can start gathering information and we’ll be glad to help - thanks!

That correction for x16Rv2 seems to have gone overboard, I lost the entire day and my scrypt miner doesn’t do that algo for sure, and im not allocating to raven. Ticket open UST-7523

Agreed. They reversed all of my earnings over the weekend. When 80% of my rigs are Ethash, Scrypt and Sha256. I have one rig on XR16v2. Which there is no way that one rig with 1050ti, 750ti, 1650 super could make more than the asic’s and Ethash rig. Something isn’t right.

Same here. I had 2 rigs only on Raven and they reversed an entire weekend of payments. This is ridiculous for something they screwed up on and should of been prepared for the fork.

guys I still haven’t received that TRX payment

Join the club. Have put in a support ticket about the ridiculous taking of earnings on algos not related to Raven and have not recieved payout of Tron since Jan 31.

ive gotten some other trx payments and have since taken it off my proportions, but still missing the big one of over 500 from 1/23. ive never had a problem here so i trust them, just want to get this resolved.

Really lousy business decisions to yank Raven earnings like that. I had all my rigs plus sent some nicehash on your X16Rv2. Look I haven’t been at Prohash long but I will mine elsewhere if this is the type of stuff I have to look forward to in the future. You should have a percentage of your earnings saved to cover for losses so you don’t piss your clients off like you just did now!

You should get a couple of Philipino VA’s. They are like $5.00 an hour on Upwork to monitor for this stuff so you don’t have to shaft your clients like you just did.

hello, X16Rv2 was 5% of my total hashrate and i don’t know why 95% of my earnings have been taken... 2 days without earnings !

By your own policy, you owe us the RVN money:

If you are mining correctly and the pool’s software incorrectly credits you with too much money, we will pay you the average earnings for the period plus 15% as an apology for the times that the earnings were incorrect.

Been AFK... The best configuration for my rig is to mine Litecoin PPLNS just like Litecoinpool. I’d still like to be paid out according to my PPS proportions. Litecoin can support a lot of trading per day, so why not auto-sell some of it to go to my other requested coins?

Steve Sokolowski wrote:

S3KshuN8 wrote: You guys really need to consider letting PPLNS miners get paid in a smaller set of easily obtainable coins from the PPS set of coins...

I’m not clear what you’re referring to - why not allow PPLNS miners to PPLNS mine any coin?

Question on a Equihash coin. Will PirateChain be enabled again soon? Noticed this coin is currently in error and for the moment is one of the more profitable coins on equihash.

mstrozier wrote: Question on a Equihash coin. Will PirateChain be enabled again soon? Noticed this coin is currently in error and for the moment is one of the more profitable coins on equihash.

There’s actually a ticket about this one that we haven’t gotten to yet - I plan to look at it today and will get back to everyone when I know more

i need this payment. it never came. still waiting. 2020-01-23 Payout TRON -595.26513400 - - To: TCV6VjqLij2MMYFbVZDN7fCxMb66vohMC8 ID: 4f99052e088162bc1ee152e0b6afd7769cffb0372a3908afda2261f91305a1f7

cretinous wrote: i need this payment. it never came. still waiting. 2020-01-23 Payout TRON -595.26513400 - - To: TCV6VjqLij2MMYFbVZDN7fCxMb66vohMC8 ID: 4f99052e088162bc1ee152e0b6afd7769cffb0372a3908afda2261f91305a1f7

I apologize for the delay - this ticket is in the queue, and there are 69 tickets remaining

we’re down from 95 tickets a few days ago, so we’re able to reduce the total by a few per day, and appreciate your patience while we work all-out in getting them resolved. When share corrections come up like they did recently with x16rv2, it results in a huge number of tickets, some of which are "delayed tickets," which come in after the issue has been resolved and still require investigation

Revert and reboot still going on? dashboard and live are not working. Looks like im still mining though

keydric wrote: Revert and reboot still going on? dashboard and live are not working. Looks like im still mining though

API also doesnt work

And miners didnt switch to second pool

why my mainers can not conect to pool and get digibyte ?

azr536 wrote: why my mainers can not conect to pool and get digibyte ?

Still waiting for some answer, miners are still mining

We’re still investigating the issue and do not have an ETA on a resolution at this time

what on earth is going on over there today?

got that TRX thank you guys. Are the other things back to normal?

cretinous wrote: got that TRX thank you guys. Are the other things back to normal?

I’m wondering the same. If it’s not all back to normal, is there current estimate?

keydric wrote:

cretinous wrote: got that TRX thank you guys. Are the other things back to normal?

I’m wondering the same. If it’s not all back to normal, is there current estimate?

What other things are you referring to?

Bottom line is that without payout coin options, Prohashing is not the right pool for me at this time...

S3KshuN8 wrote: Been AFK... The best configuration for my rig is to mine Litecoin PPLNS just like Litecoinpool. I’d still like to be paid out according to my PPS proportions. Litecoin can support a lot of trading per day, so why not auto-sell some of it to go to my other requested coins?

Steve Sokolowski wrote:

S3KshuN8 wrote: You guys really need to consider letting PPLNS miners get paid in a smaller set of easily obtainable coins from the PPS set of coins...

I’m not clear what you’re referring to - why not allow PPLNS miners to PPLNS mine any coin?

why not just choose PPS mining, which will always be more profitable than mining a static coin?

My rig is calibrated for LTC, and I cannot run 24/7

It’s all too easy to forget that a mining rig is really nothing more than a fast automatic lottery scratcher...

ok, then in that case, why not try "c=" to do PPS mining and use your payout proportions?

PPLNS mode is more efficient for mining shorter windows of time than 24hr

PPS mode is like a "one size fits all" kind of clothing, whereas PPLNS is for tailor-made mining rigs that are optimized.

PPLNS and PPS mining are actually the same thing to the miners if you use the "c=" password argument; the only difference is how the payouts are calculated

there will be no performance difference between the two for mining

Exactly... I need the payout to only arrive when a block hits, but my miner needs to run effectively when I am able to mine, not sit there with an AI guessing which coin will work best for me. I can do that on my own! ....

Steve Sokolowski wrote: the only difference is how the payouts are calculated

And lower fees are nice too.

I just thought you had said there were some other issues Steve. Thanks

Steve Sokolowski wrote:

keydric wrote:

cretinous wrote: got that TRX thank you guys. Are the other things back to normal?

I’m wondering the same. If it’s not all back to normal, is there current estimate?

What other things are you referring to?

cretinous wrote: I just thought you had said there were some other issues Steve. Thanks

Steve Sokolowski wrote:

keydric wrote: I’m wondering the same. If it’s not all back to normal, is there current estimate?

What other things are you referring to?

I was referring to the trx payout schedule. Is that still having problems with nightly payout not working?

keydric wrote:

cretinous wrote: I just thought you had said there were some other issues Steve. Thanks

Steve Sokolowski wrote: What other things are you referring to?

I was referring to the trx payout schedule. Is that still having problems with nightly payout not working?

they told me its best not to use TRX right now. I got paid but they advised a different coin until they let us know

You can receive TRON payouts no problem - but the coin is unreliable and keeps desynchronizing from the network for an unknown reason, and we’re only guaranteeing a weekly payout with TRON

so there’s no reason to stop earning TRON, unless you absolutely need money immediately

Hey Steve! Im trying to submit the W-8BEN-E form, but the file is too large to upload on your site! Clearly noone else ever uploaded this haha

file is 5mb, you have a 1mb limit

I’ll ask Constance to increase the limit tomorrow - thanks for the heads up