E-mail Confirmation For Payout Address change

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Post Reply
User avatar
tucsondirect
Posts: 73
Joined: Mon Jul 20, 2015 8:05 pm

E-mail Confirmation For Payout Address change

Post by tucsondirect » Sun Aug 09, 2015 4:23 pm

(E-mail Confirmation For Payout Address change) I know this one has a lot of leg work, but it would be a great increase in security, if payout address changes must be confirmed via e-mail.(not Percentages)

Also failed login attempts in excess of 5 failures from an ip range not previously authenticated, should cause an account lockout. :idea: (or just 5 failed login attempts)

Edited for clarification
User avatar
twitzay
Posts: 1
Joined: Sun Aug 16, 2015 11:03 pm

Re: E-mail Confirmation For Payout Address change

Post by twitzay » Sun Aug 16, 2015 11:25 pm

My first read! I'm new to mining, but not exchanges. Where's a good starting place? And yeah, 5 failed logiin is an issue perhaps.
User avatar
Steve Sokolowski
Posts: 4585
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: E-mail Confirmation For Payout Address change

Post by Steve Sokolowski » Mon Aug 17, 2015 9:05 am

The E-Mail confirmation is a difficult issue that I hope tuscondirect will address.

The problem is that we don't take E-Mails now because customers are often concerned about privacy. If we start associating E-Mails with accounts, that brings up privacy concerns.

Do you believe the need for a feature like this outweighs the privacy concerns?
User avatar
tucsondirect
Posts: 73
Joined: Mon Jul 20, 2015 8:05 pm

Re: E-mail Confirmation For Payout Address change

Post by tucsondirect » Mon Aug 17, 2015 1:40 pm

Maybe instead of e-mail address, user would be required to input one of their payout addresses(if assigned), and make a change so the dashboard only shows the first and last 6 Characters of an existing payout addresses (or implement a PIN system... but that could be a problem for forgetful users.... they should always know/ be able to find their payout address ;) )

Edited to add, policy should be put in place to only manually unlock an account if the user submits a message signed by their wallet address requesting that prohashing.com removes the lockout from their account, and that the signed message comes from an address that was associated with their account BEFORE the lockout occurred
User avatar
tucsondirect
Posts: 73
Joined: Mon Jul 20, 2015 8:05 pm

Re: E-mail Confirmation For Payout Address change

Post by tucsondirect » Mon Aug 17, 2015 2:14 pm

For wallet address changes.... thats a more unique problem because the transaction id's would expose their address thus making it compulsory to provide it before changing it to a new address is pointless :/ perhaps the option to use 2FA (authy/google/etc/
Post Reply