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No payment for more than 10 days

Posted: Sat Mar 24, 2018 3:14 am
by crashdream
my id crashdream, Since March 13 ,my wallet dont accept the pool payment
my wallet address :1EVWUKdBqSNCagGX2mMAnzU7ywuy3k3MJP

Re: No payment for more than 10 days

Posted: Sat Mar 24, 2018 8:27 am
by mycide
You should make a ticket, or try to explain more in detail what's your problem. Payouts worked before and on march 13 they just stopped working?

Re: No payment for more than 10 days

Posted: Sat Mar 24, 2018 9:55 am
by crashdream
Image
Image
Image

Re: No payment for more than 10 days

Posted: Sat Mar 24, 2018 10:00 am
by crashdream
Since March 13 ,my wallet dont accept the pool payment

Re: No payment for more than 10 days

Posted: Sat Mar 24, 2018 11:35 am
by CSZiggy
Check further down on the settings page.
Did you fill out the tax info?

The payouts you have received look like they total up close to $600 worth of payments.
Over $600 a year you have to have tax info filled out....if not payments are held up I believe.

Re: No payment for more than 10 days

Posted: Sun Mar 25, 2018 7:45 am
by crashdream
I DO NOT live in the United States
my balance no more than $600

Re: No payment for more than 10 days

Posted: Sun Mar 25, 2018 8:37 am
by Steve Sokolowski
crashdream wrote:I DO NOT live in the United States
my balance no more than $600
For payout issues, the answer is almost always to submit a support ticket. In most cases, we need to perform an investigation and look up more data. If you submit a support ticket, Chris will be glad to assist you.

Re: No payment for more than 10 days

Posted: Sun Mar 25, 2018 9:53 am
by crashdream
i submit a support ticket ,but dont upload img

Re: No payment for more than 10 days

Posted: Sun Mar 25, 2018 12:24 pm
by CSZiggy
crashdream wrote:I DO NOT live in the United States
my balance no more than $600
Doesn't matter if you live there or not, over $600 PER YEAR you need to have tax info on file, even if foreign or get held up payments.
It's not the BALANCE is $600, its you cant get over $600 PER YEAR without having info on file.

From what I saw, the payments sent out seem to be really close to $600 paid out so far, so in order to get MORE payments you have to have that tax info on file so you can pay taxes later on.