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Policy changes coming this weekend

Posted: Thu Oct 26, 2017 8:46 pm
by Steve Sokolowski
There will be a few policy changes coming this weekend, which will affect a large number of customers.

First, attempting to log into more than five accounts with invalid passwords will result in a permanent ban for that IP address. There doesn't seem to be any legitimate reason why one address would need to log into so many accounts. Even if you mistype your username, that would only result in two invalid account logins. The existing limit of 25 login attempts per day for any single account will also remain active.

Second, customers with two-factor authentication disabled will be prohibited from raising the payout threshold on their accounts, meaning that they will be forced payouts at $1 (except for some coins.) The change will be applied retroactively to existing accounts, so there will be a large number of payouts the first day when we get this enabled. You can avoid this new restriction entirely by enabling two-factor authentication.

In the future, we are also considering banning payouts in bitcoins for accounts without two-factor authentication, since we can't lower the payout threshold for that coin low enough for accounts that are weakly protected. If that is implemented, it will occur at a later time and be announced in advance.

Thanks for your understanding as we continue to add additional security measures to prevent crime and make it easier to report criminals to the police. Enabling two-factor authentication is simple and will exempt you from these and future restrictions.

Re: Policy changes coming this weekend

Posted: Thu Oct 26, 2017 10:22 pm
by MaterialResources
I have enabled two-factor authentication but I am unable to type the answer on to you page. It is not my computer or keyboard having a problem, they work fine. Do you have a solution to that?

Re: Policy changes coming this weekend

Posted: Thu Oct 26, 2017 10:30 pm
by GregoryGHarding
all great ideas to protect security, bitcoin has always been crazy high, i guess its due to exchange fees?

Re: Policy changes coming this weekend

Posted: Thu Oct 26, 2017 10:37 pm
by MaterialResources
The answer I receive from Authy is over ten digits long, but there seem to be fewer than nine spaces to type into your answer box. Plus, the answer box does not allow letters to be typed in strings of 2 or more. How do I fix this? Do you have "Authenticator" that sends numbers to phones available?

Re: Policy changes coming this weekend

Posted: Thu Oct 26, 2017 10:39 pm
by GregoryGHarding
it should only be six characters long. you entered your auth key in authy incorrectly possibly

Re: Policy changes coming this weekend

Posted: Thu Oct 26, 2017 10:43 pm
by MaterialResources
I am using a different app to scan with. Does that make a difference?

Re: Policy changes coming this weekend

Posted: Thu Oct 26, 2017 10:51 pm
by GregoryGHarding
possibly you should be able to scan the code with authy

Re: Policy changes coming this weekend

Posted: Thu Oct 26, 2017 11:11 pm
by MaterialResources
I am using Authy now. The first code expired as entering. Then I entered the next code and I receive a message, Invalid Authentication Code. I have tried repeatedly and receive the same message.

Re: Policy changes coming this weekend

Posted: Thu Oct 26, 2017 11:19 pm
by AppleMiner
When I went to the AUTHY site, it seems they only have 2FA for certain websites.
When I typed in prohashing it did not show that it knew what it was.
Perhaps you can add and scan in the code key into that program, if not, id just grab the google authenticator and use that.

Re: Policy changes coming this weekend

Posted: Thu Oct 26, 2017 11:29 pm
by MaterialResources
Thanks, I used google authenticator to scan and I was able to get Two-factor authentication enable! Thanks again.