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Re: No payout recieved opened ticket but still no response
Posted: Tue Jan 09, 2018 5:09 pm
by AppleMiner
The last paragraph of Steve's original post in this message:
No new coins or updates due to Meltdown vulnerability
Re: No payout recieved opened ticket but still no response
Posted: Tue Jan 09, 2018 5:22 pm
by minersixtyniner
There was no Monero fork so it should not be impacted and that statement certainly does not pertain to Monero or the situation described in this thread either.
Re: No payout recieved opened ticket but still no response
Posted: Wed Jan 10, 2018 12:53 pm
by babymine
babymine wrote:babymine wrote:Same problem here. Missing Monero payment since 1/4/18. Created ticket UST-2910 on 1/5/18 and no response at all. I wonder does prohashing even have support personnel?
They must be making money but can't even have someone acknowledge the tickets...
Update-- as of today I am missing a 2nd Monero Payment
1st Missing Payout - 1/4/18
2nd Missing Payout - 1/9/18
No response to support tickets or emails. Clearly Prohashing does not care about customer support..
Update: Christopher S. updated my ticket and resolved the issue. I have recieved my two missing Monero payments and have resumed mining with Prohashing.
Re: No payout recieved opened ticket but still no response
Posted: Wed Jan 10, 2018 1:26 pm
by minersixtyniner
Update: Chris S updated my ticket and resolved the issue. Payment has been received. Thanks for the help.