New to prohashing, litecoin as payout option is disabled or error?

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AlaskaCfr
Posts: 2
Joined: Fri May 28, 2021 6:42 am

New to prohashing, litecoin as payout option is disabled or error?

Post by AlaskaCfr » Fri May 28, 2021 6:44 am

Hello, been mining ETHASH on here for about 4 days now and getting LTC. And suddenly litecoin is not a valid option as payout? Just wondering what's happening.
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Steve Sokolowski
Posts: 4421
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: New to prohashing, litecoin as payout option is disabled or error?

Post by Steve Sokolowski » Fri May 28, 2021 7:04 am

AlaskaCfr wrote:
Fri May 28, 2021 6:44 am
Hello, been mining ETHASH on here for about 4 days now and getting LTC. And suddenly litecoin is not a valid option as payout? Just wondering what's happening.
We've seen some other customers report similar issues, but haven't been able to determine the cause.

Please submit a support ticket with the exact time that the issue occurred, as well as your username. We need both of those pieces of information before we can open an investigation. We currently aren't investigating the similar issues because nobody has provided those two pieces of data.
AlaskaCfr
Posts: 2
Joined: Fri May 28, 2021 6:42 am

Re: New to prohashing, litecoin as payout option is disabled or error?

Post by AlaskaCfr » Fri May 28, 2021 1:02 pm

Steve Sokolowski wrote:
Fri May 28, 2021 7:04 am
...
Just want to say I ended up using prohash after having used miningpoolhub for 6 months, their ETH mining stopped working for over a week with no communication with the community, then I realized it's time to abandon ship, moved to onto here because of lower payout threshold and possibility to algo-mine.

It's a fresh wind that you guys communicate with the members when there is a problem, don't stop that!
Sumoblei
Posts: 10
Joined: Sat May 29, 2021 8:34 am

Re: New to prohashing, litecoin as payout option is disabled or error?

Post by Sumoblei » Sat May 29, 2021 9:38 am

I tried to submit a ticket but it doesn't recognize me yet (sumoblei), I have the same issue with ETHASH......Coin Type Details Amount Running Balance
Litecoin logo
Litecoin
5/20/2021, 10:59:59 PM
Earned
0.00007223 LTC
$0.02
0.00007223 LTC
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