Ticket Login Error

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Jaiven
Posts: 24
Joined: Thu May 06, 2021 3:56 pm

Ticket Login Error

Post by Jaiven » Thu May 13, 2021 8:06 am

So I go to log into support to make a ticket and under sign up, "An account already exists for this email". When I try to use my account name and password that I use for Prohashing, it tells me that it's wrong. Also, I've been waiting all morning and I have yet to receive a password reset link even though I know my Prohasing password and account name.

Any suggestions?
Alynn
Posts: 51
Joined: Wed Mar 03, 2021 12:40 pm

Re: Ticket Login Error

Post by Alynn » Thu May 13, 2021 8:46 am

The ticket site is it's own system. It uses your email as the username.
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Jaiven
Posts: 24
Joined: Thu May 06, 2021 3:56 pm

Re: Ticket Login Error

Post by Jaiven » Thu May 13, 2021 8:55 am

Alynn wrote:
Thu May 13, 2021 8:46 am
The ticket site is it's own system. It uses your email as the username.
Thank you!
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