Monero Forfeited balance ? .

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Post Reply
nukepower
Posts: 69
Joined: Tue Jul 26, 2016 12:18 pm

Monero Forfeited balance ? .

Post by nukepower » Sat Jun 30, 2018 12:06 am

why was my xmr balanced Forfeited I lowered the withdrawal because i felt it was to high to wait for but i didn't Forfeit it .

2018-06-23 Forfeit Monero -0.07482586 - - balance
nukepower
Posts: 69
Joined: Tue Jul 26, 2016 12:18 pm

Re: Monero Forfeited balance ? .

Post by nukepower » Mon Jul 09, 2018 3:19 am

any help with this issue i didn't Forfeited balance i just lowed the balance, it was Forfeited instead .
User avatar
Steve Sokolowski
Posts: 3706
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Re: Monero Forfeited balance ? .

Post by Steve Sokolowski » Mon Jul 09, 2018 9:27 am

Please submit a support ticket about this issue. This issue looks like it's probably an account-specific problem, which we'll be glad to assist you with in a ticket.
nukepower
Posts: 69
Joined: Tue Jul 26, 2016 12:18 pm

Re: Monero Forfeited balance ? .

Post by nukepower » Tue Jul 31, 2018 10:41 pm

I put in a ticket it seems my emails form there don't work or it hasn't been look at yet ? ..
nukepower
Posts: 69
Joined: Tue Jul 26, 2016 12:18 pm

Re: Monero Forfeited balance ? .

Post by nukepower » Sat Aug 04, 2018 2:54 am

anything yet as to what going on, anything is good one way or the other it's worse giving the feeling of being ignored then a yes or no , i did put in a ticket .
nukepower
Posts: 69
Joined: Tue Jul 26, 2016 12:18 pm

Re: Monero Forfeited balance ? .

Post by nukepower » Sat Oct 27, 2018 2:05 pm

trying again ,

why was my xmr balanced Forfeited I lowered the withdrawal because i felt it was to high to wait for but i didn't Forfeit it .

2018-06-23 Forfeit Monero -0.07482586 - - balance

and I did put in a ticket and on one I'm aware of got back with me . instead I'm being ignored like I'm lying or making up shit .

I gave up for while if i don't get it back i don't at least have the respect to let me know.
User avatar
CSZiggy
Posts: 688
Joined: Wed Jan 31, 2018 2:44 pm

Re: Monero Forfeited balance ? .

Post by CSZiggy » Sat Oct 27, 2018 2:32 pm

They were having issues with E-mails sending out.
They have fixed at least 2 issues since and E-mails may work better now.

I would guess the system DID send you out responses and they were just blocked along the way to you.

Reply with the ticket # and I'm sure Chris and Steve will look into it for you.
But if it's been over a few months with no response, the ticket's likely been deleted. I think they clear out issues that havent gotten any updates to their requests for more info within a certain time frame.

Good Luck.
Post Reply