i try since weeks to reach the support but still no answer!
today im not able to mine xmcc (monacocoin) when the d3 is connecting (not always possible i get no monaco coins i receive only litecoins and i have set payoutproperties only to monaco coin!
since 2 days prohashing has send some monaco coins and i have never received it! (1week ago everything was fine)
i have tonns of other problems (no received ltc, emc2...) the support doesnt answer to any question! and i write only when its important! i miss money since beginn of december!
the next one why is prohashing paying only 8 XMCC Block reward when XMCC gives you 10? í pay also 4,99% fee and we dont receive the full block rewards? are you kidding us?
its very fustrating!
i have switched to another pool
thanks for no support
thanks for no money
thanks for cost me money
please dont say setings are wrong pament adress are wrong ... i have checkt everything many times and it was working already in the past...
Please return my coins on my wallet, it's huge disrespect for your pool when you are doing like that.
palmtreewayne: If you go to the explorer page, and do a search...monacocoin--All algorithms for this coin are in error.
So until the coin network is fixed...I don't think anything is moving, you cant send or receive coins on that network.
You can send a payment OUT...but until the network is up and working, nothing will be received on the other end.
The parent coin has at least one error.
is there any update on when Monaco will be live again ?
I am in the same boat as the op my last 2 Monaco payments have not landed either.
Just FYI, i have seen xmcc sit in the error list for weeks here. you also want to click on the stats bar for xmcc from the charts page as apple explained. it also spends A LOT of time with the exchange in error here, but does not show the red box around the stats bar so we still continue to mine it.
Since i solo at other sites and such it appears PH has an issue with xmcc. the xmcc network has been running great since before thanksgiving.
Typically in 24 hours, but I do not know if they work over the weekends.babymine wrote:Missing Monero payment for a week now. How long does it take support to respond or even acknowledge tickets?
When did you put the ticket in?
Which email service did you use?
Have you checked all the junk and spam folders for replies?