Extra payouts in ETH
Posted: Tue Nov 13, 2018 9:27 am
The ETH client got out of sync with the network and there was about $25,000 in extra payouts for ETH. Chris is going through the system and adding debts to customers' accounts who were overpaid. These customers were paid about five times more, on average, and therefore their accounts will show negative balances. I apologize for the confusion.
When this happened in the past, 98% of customers mined back their debts. If you decide to stop mining with us, then there's nothing preventing you from doing so except your conscience.
We did receive one report from a customer pointing out the issue. That person will not be debited and will be permitted to retain all of the excessive payouts as a reward, as is our policy in response to reports like this.
Vance will be adding yet another check today to prevent this particular bug from recurring.
When this happened in the past, 98% of customers mined back their debts. If you decide to stop mining with us, then there's nothing preventing you from doing so except your conscience.
We did receive one report from a customer pointing out the issue. That person will not be debited and will be permitted to retain all of the excessive payouts as a reward, as is our policy in response to reports like this.
Vance will be adding yet another check today to prevent this particular bug from recurring.