Ticket system now allows E-Mail responses

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Steve Sokolowski
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Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Ticket system now allows E-Mail responses

Postby Steve Sokolowski » Tue Sep 25, 2018 5:03 pm

Thanks to Chris's hard work and dedication to his tasks, the JIRA ticketing system now accepts E-Mail responses. Previously, the mailserver was not configured to accept replies.

It is still necessary to sign up for a support account to submit new tickets, as new E-Mails sent to @jira.prohashing.com are automatically deleted. However, existing tickets generate E-Mails when we reply to them, and you can now reply to the tickets by E-Mail. Attachments to the E-Mails are even added as attachments to the tickets.

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