Reduced support mode until July 29

News updates about the Prohashing pool
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Steve Sokolowski
Posts: 3875
Joined: Wed Aug 27, 2014 3:27 pm
Location: State College, PA

Reduced support mode until July 29

Post by Steve Sokolowski » Thu Jul 26, 2018 12:32 pm

Chris is currently in Montreal for his annual video gaming trip, and therefore we are in "reduced support mode." During periods of reduced support, issues involving losses of money are addressed immediately, but other tickets may see delays of up to three days. Payout issues with specific low-balance coins, in particular, may see a response on July 30. No money will be lost in any case, but corrections or payouts could require some time. Please be aware of this possibility while mining during the reduced support period.

We apologize for the delay and Chris intends to resolve all tickets immediately upon his return.
sherm77
Posts: 19
Joined: Sat Apr 07, 2018 10:32 am

Re: Reduced support mode until July 29

Post by sherm77 » Thu Jul 26, 2018 8:41 pm

Thanks for the great support!
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