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Error policy
In order to remain ahead of the competition, Prohashing pursues an aggressive development schedule. Unfortunately, sometimes bugs occur that affect balances. The following policy governs what happens when errors are discovered in balances.
If you are mining correctly and the pool's software incorrectly credits you with too much money, we will pay you the average earnings for that day plus an additional 15% as an apology for the times that the earnings were incorrect.
If you are mining correctly and the pool's software incorrectly credits you with too little money, you will be paid your proportion of the actual earnings of the day during that period.
While I think the 2 scenarios above are actually reversed, the people earning LESS than they should have are the ones to get the full balance owed + the 15% and the ones overpaid should just get what they were due, the way you have it now is....
These people who were mining correctly, and were overpaid in BBC are now due 15% more so they only have to repay 85% now?
Just curious, why the folks who were getting paid extra merged mining back in early september were never made to pay that overpayment back?
Was that due to the fact that some people used NH to mine those coins and spent real money, so making them pay it back was asking too much or something? Is it not reasonable that some of the BCC coins were also mined by users who also spent money to mine with NH?
There really needs to be a TIME LIMIT on this policy. Either the users or the pool should NOT be allowed to come back over 90/60/30 days or so and ask for payments one way or the other.
Myself anymore I know the coins are coming in, so I only check my main wallet 1 time a week. Had I gotten a double payment, even 5 times, checking it but 1 time a week, likely I never would have ever seen a double payment. If I checked them daily Im sure 2 payments that were doubled may have been noticed, but now that I check it on a weekend, likely would have just seen $3,000 land in my wallet. Had it been $3300 for the week instead, not sure I would have blinked or looked, just assumed prices spiked for 1 or 2 days the last week.