I have followed the advice and used the website CHAT option
I made contact, but its been 24 hours and all I see is "we are away at the moment"

??????

I share your frustration, as I'm battling with the same issue
and I dont know what I'm doing wrong

I'm not a USA citizen, the only TAX number I have, is my South African TAX ref no
when I enter that, I still get the rejection notice

I have read every help article, including the USA tax referrals ...

Thank you, appreciate the input

so my L3+ is even more useless ?

Pardon if I utter rubbish, I'm a total idiot when it comes to mining

I bought the L3+ years ago & a friend helped me to set it up
at the time I paid R73 000 (US $4500) ... ripoff !

anyway, I doubt it if I'm making any profit with it today, I'm actually sure it cost more to run

so the questions is ...

Hi Steve

Pls ask Chris to look at my support ticket, seems like its not updating on his side
showing that Im waiting for him

last response from him was 5 days ago

Jan

afraid its shows as "waiting for support"

Hi Steve

its been another 2 odd day's since you explained that you only delete spam from universities
but still, no direct reply and not a word about my support ticking that's been hanging in the air for a month

last reply from Christopher was on 11 November 2019

PLEASE ...

No steve, no SPAM from me, all legit

Im referring to my open support ticket as quoted above
Chris just stopped responding weeks ago

Jan

Hi Guys

I have an open support ticket UST-7116

Last support action was on 11 November, and no replies to my numerous replies since then

I have previously posted here regarding the same issue, but seems like admin deleted the post

Hi Steve

I eventually got in via another (longer) URL and received an email
but replying to it or sending a new one to [email protected]
returns with
Delay reason: SMTP error from remote mail server after RCPT TO:<[email protected]>:
454 4.7.1 <[email protected] ...