I used the tax number of my country to enter it in (W8-BEN box 6) and everything worked out, and also on the portal I went through the "Trusted Mining" identification for my identification, and everything went well

I don't understand the reason for blocking my payments? Why should my rigs work for you? Why is there no blocking of rigs in this case, I can earn without delays on other pools, if you cannot solve my problem, just block my account and pay off my funds, and I will not have any business with you ...

As I understand it, the administrator does not care about the problems of clients, my problem has not been solved for 5 days, and how long will this disgrace continue?


We do care about the problems of our clients, and your issue has been addressed once so far already. Further questions will ...

I don't understand the reason for blocking my payments? Why should my rigs work for you? Why is there no blocking of rigs in this case, I can earn without delays on other pools, if you cannot solve my problem, just block my account and pay off my funds, and I will not have any business with you in ...

The first time I did not understand that I needed to enter the tax number and therefore put "NA" it turned out to be incorrect, the second time I entered the tax number and waited 2 days, then I saw that you have a new W -8 BEN (Rev. October 2021) Filled in and uploaded to my profile, now I'm ...

As I understand it, the administrator does not care about the problems of clients, my problem has not been solved for 5 days, and how long will this disgrace continue?

"If you have any questions, please submit a support ticket at support.prohashing.com"
support.prohashing.com
The address is not working
error resolving "support.prohashing.com:80""/" ("") for "10.238.2.205": rpc error: code = Unknown desc = NXDOMAIN
???

I redid the data in the new Form W-8 BEN (Rev. October 2021) when will the unlock take place?