Correcting missing shares

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Chris Sokolowski
Site Admin
Posts: 945
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Correcting missing shares

Post by Chris Sokolowski » Thu Sep 17, 2015 5:31 pm

While Steve was performing database maintenance this morning, a few hours' of shares were lost. I am working to determine the exact number of shares lost, but since the mining server was still accepting shares, I will be compensating miners for the lost time. I will post a reply when I have corrected the balances. Thanks for your patience.
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JarBinks
Posts: 24
Joined: Mon Jul 06, 2015 1:25 pm

Re: Correcting missing shares

Post by JarBinks » Thu Sep 17, 2015 5:39 pm

You must have read my mind, I was just looking at today's activity and thinking "That's not right"
FYI - I see no graph activity from about 8 till 2 ET and I did notice I switched to a backup pool near the end of that.

Thank you both for your diligence and transparency!!
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Chris Sokolowski
Site Admin
Posts: 945
Joined: Wed Aug 27, 2014 12:47 pm
Location: State College, PA

Re: Correcting missing shares

Post by Chris Sokolowski » Fri Sep 18, 2015 5:05 am

After investigating, I determined that shares were not recorded between 7:52:57 and 14:07:37 despite the mining server accepting them and the pool finding blocks. To compensate, I have increased all users' earnings for September 17 by 28%, which equated to about 0.5 BTC among all users. The precise correction would have been 26%, but I increased it by 8% as a thank-you to our users.

I apologize again for the inconvenience. Fortunately, since the database has been modified, lost shares and long periods of out-of-date data should not occur in the future.
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claydigger
Posts: 12
Joined: Tue Sep 15, 2015 4:13 pm

Re: Correcting missing shares

Post by claydigger » Fri Sep 18, 2015 1:47 pm

Chris, thank you for researching the issue and taking care of the miners here on Prohashing.com!
Claydigger
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