Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit
https://prohashing.com/help/prohashing- ... rms-forums.
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wolfy
- Posts: 2
- Joined: Sat Jan 13, 2018 3:25 pm
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by wolfy » Sat Jan 13, 2018 3:38 pm
Hello there!
Is there some known issues with NYC payments?
I wonder hence the payments doesn’t seem to proceed even the threshold has been reached for long time ago - even the maximum limit has been passed now...
BR wolfy
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AppleMiner
- Posts: 736
- Joined: Sat Sep 30, 2017 1:44 pm
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by AppleMiner » Sat Jan 13, 2018 4:02 pm
The totals are checked at server midnight each night (EST time zone) and if you are due a payment, one should be issued in the following 24-hour period.
If you were due to be issued a payment (check box on payout eligible) and have not received it after waiting for 24 hours(the following day) then please login and submit a support ticket and they will review your account info and get back to you with a response.
Support.prohashing.com
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wolfy
- Posts: 2
- Joined: Sat Jan 13, 2018 3:25 pm
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by wolfy » Sat Jan 13, 2018 4:25 pm
Thanks @AppleMiner , then I just wait a bit longer

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AppleMiner
- Posts: 736
- Joined: Sat Sep 30, 2017 1:44 pm
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by AppleMiner » Sat Jan 13, 2018 5:53 pm
In another 6 hours from now you should see a checkmark, and then the following 24 hours that checkmarked balance should be paid out to you.
Once you have a day earned and payouts start you should be ok.