System down?

Encounter a problem related to the pool or have a request for a feature? Post your issue here and we will help you out.
Forum rules
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.

Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.

We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.

For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Babyfaced
Posts: 3
Joined: Wed Oct 04, 2017 3:56 pm

System down?

Post by Babyfaced » Tue Oct 10, 2017 4:43 am

Hi all,

I'm pretty sure many of us having the same issue.
MY miners are mining, yet average efficiency is 0 and I do not get any payments for the mining.
Could you please fix it? Is it just live update part that is down? Are you going to backpay for the missing time as it has been for a while already?

Thanks
User avatar
SAPilot
Posts: 2
Joined: Tue Oct 10, 2017 4:24 am

Re: System down?

Post by SAPilot » Tue Oct 10, 2017 4:45 am

Same here.
Tomahawk
Posts: 1
Joined: Wed Oct 04, 2017 9:22 am

Re: System down?

Post by Tomahawk » Tue Oct 10, 2017 4:47 am

Here too
mrminer007
Posts: 2
Joined: Tue Oct 10, 2017 4:46 am

Re: System down?

Post by mrminer007 » Tue Oct 10, 2017 4:50 am

Same here guys. We have taken the decision to switch all our miners to an alternative pool.
User avatar
Jalapan
Posts: 74
Joined: Mon Jul 24, 2017 11:32 am
Location: North Pole, Scandinavia

Re: System down?

Post by Jalapan » Tue Oct 10, 2017 4:51 am

Same
remondis
Posts: 1
Joined: Fri Sep 29, 2017 7:11 am

Re: System down?

Post by remondis » Tue Oct 10, 2017 4:54 am

I don't only want 5% or 10% (from the "Prohashing.com Bank") of my missing payment.
As I observed, this Problem is existing since about 05:30 GMT.
So Prohashing needs to send us a compensation based on the hashrate we produced at 05:30 GMT
and the live time of the sofrware bug.
CryptoWog
Posts: 3
Joined: Fri Oct 06, 2017 12:56 am

Re: System down?

Post by CryptoWog » Tue Oct 10, 2017 4:57 am

+1 for system down

Obviously I'm new to this based on the time I joined. Any pro's that can suggest what the norm is when the system goes down this like? Still worth leaving my hashers on here or move them until them problem is resolved?
Last edited by CryptoWog on Tue Oct 10, 2017 5:03 am, edited 1 time in total.
xichas
Posts: 12
Joined: Sun Apr 16, 2017 9:04 pm

Re: System down?

Post by xichas » Tue Oct 10, 2017 4:59 am

In other ocasions in the past this kind of problem on the webpage, didn´t afected the earnings because everyone´s hashrate and work done was recorded and there were no profit losses... hope today is the same... let´s be patient and wait for the site reset to confirm that... regards
Last edited by xichas on Tue Oct 10, 2017 5:00 am, edited 1 time in total.
mousehouse
Posts: 6
Joined: Tue Oct 10, 2017 4:57 am

Re: System down?

Post by mousehouse » Tue Oct 10, 2017 5:00 am

Same issue here, balance is not increasing for quite some time...
Babyfaced
Posts: 3
Joined: Wed Oct 04, 2017 3:56 pm

Re: System down?

Post by Babyfaced » Tue Oct 10, 2017 5:02 am

remondis wrote:I don't only want 5% or 10% (from the "Prohashing.com Bank") of my missing payment.
As I observed, this Problem is existing since about 05:30 GMT.
So Prohashing needs to send us a compensation based on the hashrate we produced at 05:30 GMT
and the live time of the sofrware bug.

It was down way before 5:30 GMT (I think)
Post Reply